ProMatura conducted surveys of ARCO members’ residents and prospective resident “sales leads” – hereafter referred to as non-residents. A total of 2,799 surveys were completed by residents and 1,111 were completed by non-residents. Residents represented 81 communities from 15 operators. This report is a distillation of some of the results and is intended as a first step in informing the debate about specialist housing-with-care for older people. The full data and report is also available for purchase.