Join the ARCO Affiliate Network
Find out more about the benefits of ARCO affiliation
The ARCO Affiliate Network is the meeting place for our partners, suppliers and wider stakeholders who work in the Integrated Retirement Community sector but do not operate Integrated Retirement Communities in the UK themselves.
Affiliates benefit from learning and networking opportunities, news bulletins and the opportunity to attend meetings, included discounted rates for the ARCO conference.
Click on the logos below to find out more about our current ARCO Affiliate Network Subscribers
Acuity Law
Acuity Law is a dynamic and forward-thinking commercial law firm, with an entrepreneurial spirit, operating throughout the UK. Acuity offers a partner-led service and has a strong track record in providing advice, transactional services and business support to organisations operating in the housing and healthcare sectors, including retirement community and care home operators.
Ageing Asia Alliance
Ageing Asia is Asia Pacific’s first industry network on the business of ageing. We are an independent business network that seeks to unite business, government, not-for-profits and mainstream media in Asia Pacific together to address opportunities to support the ageing baby boomer population by nurturing partnerships and curating development of solutions. The principal goal of the Alliance is to establish a network that will be the most recognised platform for Asia Pacific’s ageing market intelligence, and to champion higher excellence in both eldercare and industry standards. It represents members with a shared vision on changing the future of ageing in the region. To date, the Alliance has over 1,700 professional members. Three Pillars of Ageing Asia:
- Facilitate knowledge transfer of best practices, concepts and innovations in health and eldercare between countries and sectors
- Research and identify market intelligence on Asia Pacific’s ageing market business opportunities
- Improve quality of eldercare in Asia Pacific
Aline Ops
Sherpa CRM is now Aline, the senior living operating system created to meet the industry’s most complex challenges in a single software platform. We serve sales, operations, and clinical teams in more than 5,700 communities across the senior living, post-acute, and home care sectors. The Aline senior living operating system increases efficiency, delivers performance gains, and connects residents, staff and family members with industry-leading CRM, marketing automation, financial, reporting and care solutions.
Amba
Amba is a technology company that specializes in enhancing the living experience of residents in Integrated Retirement Communities (IRCs). Amba is a discreet monitoring system that uses sensors and analytics to track health and wellness indicators such as sleep patterns, activity levels, and medication adherence. This approach allows residents to maintain their privacy and independence while ensuring that staff are informed of health, wellbeing, or safety changes. For IRCs, Amba raises the standard of service by enabling them to position themselves as forward-thinking, resident-centric communities. Additionally, Amba uses AI to anticipate future incidents by identifying issues that may not be immediately apparent. This predictive analysis provides proactive alerts about potential problems, allowing IRC operators to address risks before they escalate into emergencies. By partnering with Amba, IRC operators can lead the creation of aspirational, resident-focused communities where senior living is synonymous with wellness, independence, and quality of life. Kristen Parsons, Executive Director at Tiffany Village, said, "Amba has been a game-changer, alleviating stress and reducing the workload for nursing staff, the care team, and the families."
Amtico
Choosing the right flooring for a project can be a minefield, especially when trying to find a solution that not only looks amazing but is durable, practical and meets safety or inclusivity requirements. Amtico is renowned for its luxury vinyl tile (LVT) flooring – there is a style and solution for every project. Designed and manufactured in Coventry, Amtico’s core collections boast antimicrobial protection against bacteria and viruses, lower carbon bio-attributed PVC options and palettes of more than 200 Woods and Stones. For six decades, Amtico’s commitment to British manufacturing has remained unwavering and has paved the way for beautiful, durable flooring.
ARC Engineers Ltd
Arc Engineers are an established Civil and Structural Engineering Consultancy, based in West Yorkshire and serving the entire UK. Our principal focus is the Specialist Living sector, including care homes, extra-care, retirement villages, supported and assisted living. Working alongside care-focused architects, developers and clients, we take enormous pride in the work we do within this sector, knowing the difference the outcomes can make to those who live and work in the completed developments.
Atkins Realis
Atkins is one of the world’s most respected design, engineering and project management consultancies. Collaborating with clients, we’re driven to make our world a better place. We also strive to make a difference in the way we work, from supporting the STEM skills agenda to setting standards as an employer of choice. Our work enriches people’s lives and the places they live – whether developing smart cities, accelerating connectivity for communities, or transforming design with technology. Opportunities include planning, designing and enabling complex projects and major programs across transportation, energy and infrastructure. Atkins was founded in 1938. Over the decades we have become one of the UK’s most respected consultancies, quickly cementing a strong international presence. In July 2017 we were acquired by the SNC-Lavalin Group, forming its ‘Engineering, Design and Project Management’ sector. We continue to operate as Atkins to advance our various capabilities across the globe.
Autumna
Autumna provides an easy-to-navigate, easy-to-compare online directory and free advice line for people looking at retirement living options throughout the UK. It is a unique and invaluable resource as consumers research their later-life living options. Autumna also supports retirement operators by providing a unique way of promoting their developments, focusing on the development as a whole rather than individual property sales.
Avante Care & Support
Avante Care & Support is a not for profit organisation that cares for and supports over 1000 older people through registered nursing and dementia care homes, home care and wellbeing support services. Avante has been providing care and support for over 30 years and are proud of what they do. Avante is committed to making a positive difference to those in our care and our experienced, dedicated and skilled workforce strives to ensure we provide communities where everyone has a vibrant and fulfilling life.
Barr Gazetas
We are built on three core pillars: people, practice, and projects. Our people are the heart of a vibrant, dynamic and open culture, united by a shared passion for exceptional design. We foster an environment of trust, collaboration and creativity. Our practice is warm, approachable and relationship-driven. We focus on building lasting connections with our clients, consultants and suppliers. Our projects span diverse scales, typologies and sectors. Every project comes with its own complexities and our unique approach to overcoming challenges sets us apart. We emphasize storytelling in our designs, highlighting craftsmanship, thoughtful material detailing and a user-centred approach. Based in London, our team of architects, interior designers, and masterplanners works closely with clients and consultants to create distinctive, flexible buildings that reflect each project’s unique needs.
Bernard Interiors
Bernard Interiors is an award-winning interior architectural design studio specialising in commercial and residential projects throughout the UK and abroad. We provide turnkey solutions, architectural, consultancy, and procurement services for a variety of sectors. Having partnered with the UK’s main IRC Operators for >16 years, our proven track record and specialist knowledge in later living, healthcare and dementia care has positioned our firm as market leaders, designing with purpose, delivering value for all stakeholders. Affiliated to the British Institute of Interior Design, our process also aligns with the Royal Institute of British Architects. Once a project vision has been agreed, we efficiently collaborate with all project partners, focusing on delivery, on time and on budget to exceed client expectations and ensuring a commercial return.
Blake Morgan LLP
Blake Morgan has a strong reputation in the private and public health and care sectors including later living. Our specialist legal advisers act for a wide range of clients, including retirement community and care home operators, developers, funders, investors, housing associations and not-for-profit and act for many of the largest providers of health and social care. We deploy a multi-disciplinary approach including real estate, planning, construction, banking and finance, tax, regulatory compliance, corporate structuring, employment, dispute resolution and commercial contracts. This breadth of expertise allows us to deliver commercially focused advice at every stage of our clients’ projects. Our in-depth understanding of the legal and regulatory landscape enables us to offer tailored market-led advice supporting our clients across the integrated retirement community sector, navigating the challenges of developing, operating and managing high-quality retirement communities. We use our unique blend of technical expertise, experience and commercialism to deliver the best results possible for our clients. Blake Morgan is a leading full-service UK law firm with offices in London, Thames Valley, Cardiff, Southampton and Manchester and are proud to support ARCO and its members in shaping the future of integrated retiring living.
BLOCC INTERIORS
We are a dynamic and innovative interior design firm specializing in creating spaces that cater to the unique needs of the later living and care sector. With a keen understanding for well-designed environments that enhance well-being and quality of life for residents, we bring a wealth of expertise to the table. At the heart of our approach is a commitment to creating spaces that balance aesthetics with functionality. Our team recognizes that the retirement and care sector require designs that not only exude warmth and comfort but also prioritize safety, accessibility, and practicality. Through careful consideration of layout, furniture selection, colour schemes, and lighting, we craft interiors that foster a sense of community, tranquillity, and dignity for residents. One of our strengths lies in its collaborative approach. We actively engage with clients, care providers, and other stakeholders to understand the unique needs and preferences of the community. By integrating this valuable input into the design process, we ensure that each project is tailored to the specific requirements of every project, creating spaces that resonate with both residents and staff. We offer a range of services, including spatial planning and specification, CGI’s, full interior design services for both healthcare and residential projects, furniture and curtain packages and private client services. With a proven track record of successful projects in the healthcare and senior living industries, Blocc Interiors stands as a reliable partner for those seeking to elevate the interior design of retirement and care facilities. By combining creativity, empathy, and expertise, we transform spaces into welcoming havens that enhance the overall quality of life for residents.
Brewers
Brewers are the UK’s largest independent decorator’s merchant with over 230 stores, offering fast and free delivery to your sites. Brewers Decorator Centres stock an unrivalled range of trade paints and decorating supplies that you use every day. We stock all major brands including Dulux, Johnstones Crown, Benjamin Moore and Albany. We are the UK’s largest supplier of wallpaper and the industry leader, supplying everything from beautiful designer patterns to dementia friendly designs and fire-rated, durable papers. We also supply specialist protective coatings for both indoors and outdoors and can create bespoke durable wall murals. We excel in providing you with additional support including product advice, guidance and problem solving with our network of experts across the UK and in store. We can also provide full specifications and colour and design guidance for stunning schemes. We work with leading retirement communities and can help make your spaces beautiful, practical, long-lasting and safe. At Brewers, we are much more than a supplier.
Bridgman Commercial
For over 45 years, Bridgman has represented the very best of Great British furniture design, making and supplying commercial furniture to transform the lives of our clients and customers. A family business with 3 generations of experience, we keep our customers at the heart of everything we do, offering expert advice, services and award-winning outdoor furniture that goes above and beyond to benefit you and your residents in the best way possible. As a member of Care England, our unique catalogue of modern, traditional and timeless furniture is trusted by Care Homes, Retirement Villages and Hospices across the UK. By coupling British design and innovation with the world's finest craftsmen and highest quality materials, we have remained at the forefront of the luxury furniture industry. From our large dining sets down to our exclusive fully waterproof cushions, each piece of Bridgman furniture is expertly crafted using the highest quality materials and production techniques to stand the test of time.
Browne Jacobson LLP
Our experienced team of care home lawyers has an in-depth understanding of the issues that providers are facing and the residential care regulations that these operators must follow. We work with our clients collaboratively and take time to understand and respect their requirements in this difficult climate. In addition, we draw on a wide range of experience gained from acting for many public, private and third-sector health and social care clients, including regulators and over 150 local authorities across England and Wales. Our dedicated healthcare practice works across the NHS and independent healthcare sector. We believe we are unique in being able to offer heavyweight corporate, commercial and banking practices (which include healthcare specialists) combined with a wealth of expertise in the public sector in all aspects of health law.
Bryan Cave Leighton Paisner LLP
Bryan Cave Leighton Paisner are recognised by the leading international legal directories, Chambers and Partners, and Legal 500, as the only leading adviser to the real estate sector across all disciplines, we pride ourselves on our ability to provide comprehensive, multidisciplinary advice. We deliver the full spectrum of services, ranging from large-scale, complex property acquisitions and joint ventures, development, construction and procurement advice, financing, to ongoing management work and disputes. Our offering combines expertise and first-class technical ability across specialist areas and we believe it is the depth and breadth of our market-leading sector experience that differentiates us from our competitors.
Cain International
Cain International provides secured real estate debt financing for construction and redevelopment projects. Our debt team executes loans providing bespoke solutions to capital constrained developers seeking to bring their projects to fruition. Guided by our relationship-driven approach, we partner with reputable sponsors with clear business plans in growing urban centres.
Carterwood
Carterwood is a multi-award-winning consultancy dedicated to social care. Our team of specialists provide independent, expert analysis that helps operators, developers, and investors to improve decision-making within the elderly care home and retirement living sectors. As well as market-leading advisory services, Carterwood offer powerful digital platforms for assessing care markets, called Carterwood Analytics. Carterwood Analytics | Retirement Living gives retirement living operators, developers, and investors access to a proprietary database, providing essential data needed to assess the viability of new retirement living schemes quicker, improve sales velocity, and maximise sale/resale rates. We combine sector-specialism with unparalleled data quality and a commitment to innovation, to help our clients make better decisions. Carterwood acts for 80% of retirement living operators and 85% of the top 20 care home group operators in the UK, and our commercially-focused team is one of the largest dedicated to health & social care.
Cast Consultancy
“Here at Cast we are proud of our expert construction consultancy services, with a focus on the IRC sector over the last 8 years. We are equipped to provide our clients with tailored later living insights coupled with expert cost and project management services to deliver better project outcomes.” Michael Hughes, Later Living Lead at Cast Consultancy Cast Consultancy is a market leading project and cost management consultancy focused on delivering great homes and places viably whilst also addressing bigger economic, societal and environmental challenges. We have established ourselves as one of the primary construction consultancies across the IRC sector, being involved in developments covering over 2,500 later living units. At Cast we champion the IRC model and share a joint vision with our clients to provide housing options for older people to meet the housing, lifestyle, health, and social care needs of our ageing population effectively. #DrivingIndustryChange #DeliveringBetterOutcomes #CreatingFuturePlaces
Chase de Vere
Chase de Vere is a prominent national independent financial adviser known for its bespoke financial planning services. With a focus on later-life financial strategies, we specialise in maximising retirement income, meticulously planning estates, and effectively managing the costs associated with aging. Our team includes SOLLA (Society of Later Life Advisers) accredited professionals, ensuring our clients receive expert advice tailored to their unique needs during retirement. At Chase de Vere, we are committed to delivering personalised solutions that empower our clients to navigate their financial future confidently and securely. Our approach integrates thorough understanding, experienced insight, and dedicated care, helping clients achieve peace of mind as they plan for and move through their retirement years.
Christie & Co
Christie & Co has the largest team of advisory and transactional professionals advising on all aspects of healthcare properties and operational real estate. Our consultancy and valuation advisory capability leverage off our market leading data analytics system. We have been actively involved in the development arena providing advice on a wide range of new care home, extra care and care village development schemes.
Clarendon Tutors
Sparking intellectual curiosity through learning helps keep the brain active, thereby slowing/delaying dementia. What is unique, is that our young, EQ and IQ smart tutors, make that learning fun, battling the very damaging feeling of isolation and being ‘left on a heap’. Offer: • A Programme Designed by UCL Students to Delay Dementia. This is a programme where every week our tutors teach something different. E.g. sign language and drawing one week; braille and poetry the next; learning to listen (to the smallest details) and music the following week etc. This programme touches on the 6 parts of the brain specific to dementia, but our tutors make those sessions filled with connection and laughter - the special ingredient. All first sessions are free, so you can ‘try before committing’, and there is no minimum number of sessions needed for a commitment. Your homeowners happiness is our priority.
• Classic Clarendon Tutors Tutoring. In a group, or 1-2-1 setting, learn about one specific area of interest, in depth, for an extended period. For example, Spanish, Italian, Mandarin, Art History, the History of Music, Politics etc. We have 400 tutors, covering all subjects, so whatever ‘intellectual curiosity’ your homeowners have, we will find the perfect match.
Clifford Chance
At Clifford Chance, our clients turn to us for their real estate requirements globally including large scale, strategic transactions because of our integrated sector-based approach to real estate and our extensive international network. We advise on the entire property ‘life-cycle’ from the initial acquisition, development, leasing, joint venturing and financing through to the final exit, as well as tax structuring, corporate outsourcing, planning, environment and litigation. As real estate specialists, we know the demographic pressures on the residential sector and we are delighted to be supporting the exciting, and much-needed, growth of Integrated Retirement Communities as an asset class with a lot to offer us all in later life. At Clifford Chance, our In Residence Group are actively engaging in conversations around how to deliver the best framework for delivery of IRCS from a developer, consumer and investor perspective and, in this regard, we look forward to supporting ARCO and its members with our market-leading expertise.
Cluttons
Cluttons is a real assets advisory business that creates value for its clients by broadening traditional infrastructure, commercial and residential property advice for a future-facing market. We do this by continuing to grow our industry leading focus on digital connectivity, energy transition and the route to net zero. We deliver the full range of property consultancy services for retirement communities including property management, valuation, building consultancy, agency and investment, business rates, and lease advisory, and have 11 offices throughout the UK. Our market leading digital connectivity team provide last metre connections (kerb to door) to operators, landlords and investors, supporting them through the transition to a full fibre portfolio as the copper switch off of January 2027 draws ever closer.
Clyde & Co LLP
Our real estate practice provides clients with specialist legal advice related to the whole property life-cycle from the initial acquisition, development, joint venturing and tax structuring, financing, operational agreements and leasing through to the end sale of the asset or interest. We have experienced all permutations and variations of residential development projects, having acted on “all sides of the fence” across the residential sector - from developers, housebuilders, land promoters, joint venture entities, landowners, local authorities, operators, lenders and investors. It makes us very well-equipped to provide the full range of legal services in relation to the various legal and commercial issues faced daily for Integrated Retirement Communities. Much of the complex work we carry out requires a multi-disciplinary approach – our practice is closely aligned with the firm’s planning, environmental, tax, corporate and commercial, employment, finance, infrastructure and construction teams, assisting our clients at every stage of the project. This ability to offer a fully integrated service allows us to work with our clients to address any challenging issues which arise.
CMS Cameron McKenna Nabarro Olswang
We have been advising our clients to invest in, finance, develop, regulate and manage effectively in this growing market for over 20 years. Our multi-disciplinary team advise on structuring and acquisition, planning, financing, development, and the ongoing asset management of retirement communities.
CoCo (ColladoCollins) Architects
ColladoCollins is a London based practice providing architectural and masterplanning services. The practice operates across several sectors, combining a strong design ethos with sound technical strength through every stage of the design process.
Colliers
Colliers International is one of the UK’s top real estate advisory organisations, employing around 830 people in 16 offices throughout the UK and Ireland. Our specialist healthcare team of chartered surveyors, agents and consultants are active in all aspects of healthcare, retirement communities and medical properties, from individual units to UK-wide and European portfolios.
Commercial Acceleration
An award-winning commercial consultancy in the later living section helping operators to fill up faster. Commercial Acceleration specialises in increasing sales velocity and IRR through optimising sales and marketing. Led by Ali Powell who has over 10 years experience in the sector working for operators and investors as Chief Commercial Offer. Company has recently won Best Senior Living Consultancy - UK 2023. Get in touch to maximise your sales rates.
Cubigo
Cubigo is a cloud-based platform transforming the quality of life for older adults across the world. We connect prospects, residents, families, and staff through a comprehensive suite of services like Activities, Maintenance, Housekeeping, Dining, Transportation, and more. The platform increases operational efficiency and improves resident experience. Cubigo is the most robust and leading enterprise software platform to manage daily, non-clinical operations within retirement living communities.
Deverell Smith
deverellsmith are an award-winning global recruitment, executive search and talent solutions firm for the property and real estate industry with a specialist team focusing solely on the Later Living and Retirement sectors.
DLP Planning Limited
DLP Consulting Group provides town planning, highways/transportation and master planning/architecture/heritage and environmental planning services and have extensive experience in the planning for older persons accommodation. They advise private clients, investors, RSL’s/public sector and operator companies on the selection and promotion of sites for specialist accommodation. The Strategic Planning Research Unit (SPRU) of DLP provides expert advice, including modelling future housing needs of older people, the social benefits of releasing family housing and reducing pressure on health services, as well as the development benefits of jobs and GVA. SPRU's Older Persons Housing Needs Model replaces the dated Housing in Later Life and SHOP models and is based on the analysis of the changing nature of provision in England in terms of tenure and type. It responses to local circumstances and provides a detail breakdown of type and tenure of future older persons housing need. The practice has extensive experience of the selection and promotion of sites having gained permissions in greenbelt and AONB settings, as well as in the countryside, urban locations and previously developed land.
eGym UK
EGYM encourages residents and members to work out independently through Smart Strength equipment and it's ability to automatically set up for each user and guide them on their automated personalised program every step of the way. With innovative feedback loops EGYM encourages users to workout more often and make an impactful difference to their own health. EGYM users over the age of 71 see a strength improvement of 22.7% in just 3 months usage, helping them reduce the risk of falls, be more independent and continue doing the things they love for longer. We already work with some of the most respected operators in the IRC sector - get in contact to find out more.
Elderly Accommodation Council (EAC)
EAC runs the website www.HousingCare.org which profiles all retirement housing developments in the UK and underpins its unique and independent housing options advisory service to the public. HousingCare.org also provides a marketing platform for providers wishing to increase their visibility and/or advertise currently available properties. Access to EAC’s database of information on 25,000 UK retirement developments is available on a subscription basis to developers, strategic planners and investors. The database also informs the Housing LIN’s SHOP@ consultancy services.
Eversheds Sutherland
As a global top 10 law practice, Eversheds Sutherland provides legal advice and solutions to an international client base which includes some of the world’s largest multinationals. Our teams of lawyers around the world operate seamlessly to deliver the legal know-how and strategic alignment that clients need from their advisors to help further their business interests. Clients describe us as creative and well versed in cutting edge legal work – we listen well in order to understand how and where we can be most effective and add the greatest value. We shape our advice to the unique circumstances and challenges of each project, and ensure the right people are in the right places to offer insight and certainty – from the day-to-day to the most complex, multijurisdictional matters. What unites us is our purpose, our values and our commitment to service excellence through a solution-oriented approach. We know our clients’ businesses, the industries and markets they operate in, and we know that great relationships yield the best outcomes.
Forsters LLP
Forsters is a leading London law firm which delivers exceptional legal advice to clients in the real estate world. Forsters advise a number of clients in the Later Living sector in relation to development projects, acquisitions, disposals and management of real estate assets as well as financing these assets and developments. Forsters are live to the nuances and particularities of the Later Living sector and the commercial considerations for those operating in this sphere, and are therefore able to provide pragmatic and common sense advice to clients.
Fuze Research
FUZE deliver insight-driven, continuous improvement through embedded organisational learning. We are purpose-driven, to help our partners transform and improve, through empowering their organisation and people to learn and develop. FUZE have developed their iMPACT Platform; which is tailored to evaluate customer-culture-employee experiences against our client’s branding strategy; so that decision-makers can celebrate their strengths and successes, and also identify priorities to improve business performance. FUZE’s iMPACT Learning Academy embeds learning by developing tailored insight-driven credit-bearing programmes at a number of levels (such as, Institute of Leadership and Management (ILM) Levels 2, 3, 5 and 7 qualifications) so that the learning is accessible and impactful at all levels of the business. FUZE have built a reputation for delivering results for a broad range of businesses, eg: Freedome – part of CircusTrix, global technology companies, sustainable FMCG brands, the Lake District Park and UK Universities. We are proud to work with Inspired Villages a key player in the Integrated Retirement Community sector. Accreditations include: MRS Partner and ILM Centre
Gardiner & Theobald LLP
Gardiner & Theobald is an independent construction and property consultancy delivering Cost Management, Project Management and Specialist Consultancy for the built environment. We are passionate about three things: delivering a truly world class service for our clients, investing in the best people to deliver that service and remaining financially strong and independent. These are the pillars of our success and what sets us apart from the rest. We care about the impact we have on the world and the legacy we leave behind – from championing the next generation of built environment professionals to our commitment to working to the highest ethical standards - we are proud to set the benchmark for quality in our field.
Gaunt Francis Architects
GFA have an enviable track record in designing and delivering award-winning retirement communities and care homes. We work across all the RIBA work stages from formulating the brief to post-occupancy evaluation, and are especially proud to have been at the forefront of creating the majority of Audley’s IRCs as well as the Mayfield Watford village. We deliver high-quality contextual designs that are committed to creating sustainable communities that promote health and well-being through excellent architecture. We are passionate about our involvement in this sector, and proud of our certifications as RIBA Client Advisers and Passivhaus Designers. The most rewarding aspect of our vocation is the positive feedback we receive from those that live in the buildings and spaces we design.
Hoare Lea LLP
Hoare Lea is an award-winning engineering consultancy with a creative team of engineers, designers and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. Irrespective of the scale or complexity of a project, we provide a full range of MEP, environmental and sustainability services, bringing buildings to life and ensuring that they perform in operation as well as they look.
Howden Insurance Brokers Limited
At Howden, we believe we do insurance differently. Our mission is to simplify the insurance process for you, providing expert advice and seamless service, to make buying the right insurance for your care business easier. Our role goes beyond that of an insurance broker arranging policies. As a team of specialists with over 25 years’ experience in the care sector, we understand the challenging, complex and constantly evolving landscape within which you operate. We are committed to providing you with more choice and flexibility with your insurance and risk management programme, so that together, we can tailor the solution to your specific needs. We cater for the full spectrum of your insurance requirements, whether professional, commercial or personal, so that you will receive the right cover and support to help protect yourself, your business, your employees and your service users.
Ian Willams
Ian Williams is one of the UK’s leading property services companies. It is at the forefront of providing services to the built environment with particular expertise in senior living, care facilities and housing.
Innerva
Innerva is a British designer and manufacturer of power assisted exercise equipment, supplying to the leisure, therapy and rehabilitation, care and retirement sectors around the world for over 30 years. Our world-leading solution provides a safe, accessible low impact full-body workout for older adults, those with long-term health conditions or poor mobility and our circuit is backed by academic research. We partner with UK universities for research and development, including the Advanced Wellbeing Research Centre at Sheffield Hallam University. We are the only fitness equipment manufacturer dedicated to the older market and we are passionate about keeping people fit and healthy in the second half of their lives, ensuring they can live independent for longer. Innerva offers the opportunity for operators to provide residents with sustainable exercise, supporting communities to maintain/improve fitness, muscular strength and mobility, whilst reassuring residents and loved ones that they are investing in a community that supports health and wellbeing. Thereby providing retirement operators with a real competitive advantage. In addition to physical benefits, Innerva improves mental health, with 96.5% of users reporting a positive impact on their mental health, and the creation of new friendship networks - the forward-facing nature of the circuit encourages social interaction and fun.
Kori Construction
Kori is an award winning main contractor committed to delivering the exceptional. We specialise in managing projects from conception to completion, guiding sites through development to operation for our clients in the later living sector.
Lester Aldridge
Lester Aldridge offers more than just legal services; LA is a trusted legal advisor to a number of the key players in the seniors housing industry and has advised on thousands of seniors housing schemes over the last 20 years. There is a fundamental overlap between the seniors housing and healthcare sectors, and LA is a market leader in its expertise in housing with care and health and social care, particularly regulation. LA provides advice across the whole health and social care sectors. We also offer a “cradle to grave” service to seniors housing developers and promoters, advising on land promotion through to plot sales. Our clients are at the heart of everything we do. We are recognised for our innovative, practical approach, providing solutions tailored to meet the individual circumstances and the needs of our clients. As one client put it recently, LA is “a business focussed on delivery and collaboration.” We are recognised by The Law Society for our high-quality service. The Lexcel accreditation is the legal quality mark for client care, compliance and practice management, which we have held since 2007.
Lichfields
We are a town planning and development consultancy. Sectors we work in: Aviation; culture and media; education; energy, minerals and waste; health; hotels; housing; infrastructure; London; mixed use and regeneration; offices, industry and logistics; public sector; sports and stadia; student accommodation; tourism and leisure; town centres and retail. Services we deliver: Planning; consultation; corporate real estate; daylight and sunlight; development consent orders; development consulting; economics; environmental assessments; expert witness; GIS and spatial analytics; graphic design; heritage; land promotion; masterplanning and urban design; plan making; research, law and policy; townscape and visual impact.
Life3a
Life3A provide expert architectural services dedicated to the later living sector with over two decades of experience. Our knowledge also enables us to support our clients in a strategic and commercial way. We provide a full service from feasibility study to completion. Our aim is to find the best outcomes for our clients in terms of their commercial success and to improve the lives of the older people who will become the residents of the buildings we design. We participate in and carry out research for our clients and continually feed this back into our work. We aim to create environments that are high quality and that support older people in living their best lives. We have experienced staff in international offices who also work in the later living sector which enables us to learn about new trends and different models of housing and care in other contexts. This liberates our thinking as we work within the UK market. We believe in building relationships for success and sharing our knowledge to support the development of this vital sector.
Lottie
Lottie is a digital marketing platform for care homes and retirement living communities, offering later living providers access to new resident prospects and the industry's leading marketing ROI. Lottie currently partners with 300+ providers including the likes of Anchor Hanover, Bupa and MHA.
Maccreanor Lavington
Maccreanor Lavington are award winning architects and urbanists based in London and Rotterdam. Established in 1992, we are specialists in designing homes and housing of every kind. Responding to the diverse needs of people is at the heart of what we do. Our strength lies in designing exceptionally well-tailored buildings providing a canvas for peoples’ lives. Our extensive experience in extra-care and specialist housing enables us to consider the delivery, long term efficiency and sustainability of every project. Our team is made up of exceptionally talented and dedicated people. We have a wealth of knowledge to draw upon as well as a common passion, energy and enthusiasm for our subject. We have earned a strong and trusted reputation with clients, peers and local authorities and our design work has been recognised with many awards including the RIBA Stirling Prize.
Montagu Evans
Montagu Evans is an independent property consultancy, owned and run by a group of partners that are leaders in their respective fields and who are committed to leaving a legacy of quality work that benefits clients, the built environment and society as a whole. Our work in the later living sector encompasses planning and development, land agency and viability assessments. We have worked with a range of landowners and developers across the retirement and care sectors and take a collaborative approach to solving complex planning and development problems for our clients in the sector.
Nexus Media Group, HealthInvestor UK
Investor Publishing is a business information and events company, which focuses on the health, education, nutrition and early-years sectors. Our range of established media titles and sector-leading events provide market intelligence and business connections, underpinned by a long-standing commitment to editorial excellence. Established in 2004, our London-based team of journalists and sector experts provide insight and introductions to complex marketplaces, and our extensive calendar of networking events brings together leading decision-makers in the sectors we cover.
NHBC
We understand that retirement community operators demand high-quality building design and construction to provide the best experience for their customers. We also know that investors need the assurance that their asset is protected in the event of structural defects. With over 1.5 million homes currently covered, we are the UK’s leading provider of warranty and insurance for the new homes industry. We’ve worked with contractors and developers for over 80 years to identify and manage technical risk in developments through NHBC Standards, helping to improve construction quality and protecting their assets from major defects. Our Retirement Living warranty and insurance policy offers comprehensive standard coverage for core protection against building or structural defects plus valuable optional benefits that protect your investment and revenue streams. We are so much more than just an insurance provider – our industry-leading technical and inspection teams offer a proactive and supportive approach across the UK, adding real value to your project team.
Nick Baker Architects
We are an architectural practice focused on the pursuit of quality for our clients, their buildings and their occupants. Our detailed knowledge of working on IRCs in the sector enables us to bring a quality of understanding and insight to the design process. We bring a sense of place and identity to our design solutions to the highly discerning clients within this sector.
Park Grove Design Ltd.
Great interior design has a positive affect on people's quality of life. Park Grove Design has been working to raise standards of design in retirement and care environments for over two decades. We believe in the principals of ‘Inclusive Design’ and design unique and inspirational spaces where there is no need for adaptations due to limited mobility, dexterity or sight. We have no prescriptive style. Instead, we interpret the needs of our clients and the style of the property into effortlessly sophisticated, high-quality interiors. Park Grove produces award-winning interiors: from concept design and procurement through to installation.
Pegasus Group
Pegasus Group is a leading development consultancy specialising in planning, design, environment, economics and heritage. The ageing of the UK population means that the provision of appropriate retirement homes and advanced care accommodation is essential. Pegasus Group has considerable experience and knowledge in supporting the delivery of care homes, care villages and assisted living residences. Services include: For more information visit www.pegasusgroup.co.uk
• Planning Applications and Appeals
• S106 & CIL
• Design & Landscape Design
• Environmental Impact Assessments (EIA) and Landscape Visual Impact Assessments (LVIA)
• Site assessment and feasibility studies
• Expert witness and evidence for public inquiries
• Representations on emerging policy
• Knowledge of requirements of care operators and development benefits
• Evidence based reports including projections of the need for care, Health Impact Assessments and Economics Benefits analysis
• Project management
• Community consultation
Perega Limited
Perega is a forward thinking, independent civil and structural engineering consultancy, providing access to expertise in engineering design and complementary services nationwide. Now in our 77th year, Perega offers a dynamic, full-service consultancy approach to the construction industry. Services include structural engineering, civil engineering, and glass & façade engineering design. In addition, we also offer building surveying and expert witness services. Testimony to our collaborative approach, we’re proud to have established long-standing relationships with many of our clients and have expertise in delivering complex new-build, remodelling and extension projects across many sectors. Our experience extends from due diligence pre-acquisition through to construction stage, working with our clients to build safe, efficient and sustainable environments. Our people are passionate about good engineering and use the latest design techniques and sustainable materials to create innovative and cost-effective designs.
Pinsent Masons LLP
Pinsent Masons is a full-service international law firm. We respond to the pressures and opportunities facing businesses globally with legal excellence and innovation. With 25 offices on four continents, wherever your commercial interests take you, we have the footprint and expertise to provide support. We recognise that giving a first class service goes beyond just legal excellence. A deep understanding of local cultural and commercial issues, and an innovative approach, underpins all of our advice. We understand the key political, economic, commercial and regulatory issues, helping to minimise risk and maximise opportunities. We have market-leading expertise in five key global sectors: We provide a strong local presence with an excellent understanding of the local market, backed up by our innovative technologies and global resources.
• Technology, Science & Industry
• Energy
• Financial Services
• Infrastructure
• Real Estate.
Porters Care
At Porters Care, we are dedicated to proving the value and returns on investment that customers expect when they engage with us. In the ever-evolving healthcare landscape, our technology solutions are not just nice to have; but are necessities. The need to reduce falls and pressure sores among elderly and vulnerable individuals is pressing, and our products provide a transformative, continuous automated remote monitoring solution. By combining innovative technology, advanced monitoring capabilities, and automated alerts, we not only enhance patient well-being but also reduce the burden on healthcare staff. Our solutions have proven real world benefits reducing falls, reducing the burden of manual turns, improving patient care with the potential to generate significant cost savings. Our products are not just a technological innovation, they are a testament to our commitment to providing the highest standard of care for those who need it most.
Pozzoni Architecture Ltd
Pozzoni is an innovative architectural practice, established in 1983. From our offices in Altrincham and Brighton, we deliver projects across the UK. Our award winning designs have given us a breadth of experience across the full range of senior living: retirement villages, assisted living and a recognised expertise in dementia design.
RCKa Architects
RCKa is one of the UK's leading designers of homes for later living, winning recognition for its work through numerous Housing Design and HAPPI Awards. We work across the UK for the public and private sector, with projects spanning from Kent to Cheshire. Our people-centred design approach has resulted in us winning Social Value Architect of the Year Award on two occasions. We offer a comprehensive suite of services, including masterplanning, site acquisition support, design, delivery and advice on modern methods of construction (MMC). The practice is widely recognised for its expertise in strategic design, engagement and placemaking. We have secured planning approvals for sustainable communities on some of the country's most challenging sites, thereby unlocking value which consistently exceeds the expectations of our clients. This has led to the delivery of fully integrated developments with a focus on wellbeing, enabling residents to thrive. Founding director Tim Riley brings over 25 years of experience in specialist housing, with a focus on later living.
Roomservice by Cort
Roomservice by CORT, a trusted provider of rental furniture and home staging, is uniquely positioned to support ARCO members in creating welcoming, aspirational spaces to attract and retain residents. With decades of expertise in furnishing homes across various markets, Roomservice by CORT understands the importance of creating comfortable, functional environments that make retirement properties feel like home. For ARCO Members, home staging can make a significant impact on sales and lettings. Well-staged properties help prospective residents envision their future lifestyle in a community setting, increasing emotional connection and accelerating decision-making. Roomservice by CORT provides a turnkey service, handling everything from furniture delivery and installation to styling and removal at the end of the rental period. Additionally, the flexibility of furniture rental means operators can avoid large upfront costs and quickly adapt to changing market demands. Whether you need a short-term staging solution or a long-term rental package, Roomservice by CORT offers an accessible, cost-effective way to maximise the appeal of retirement living properties.
Saunders Boston Architects
Saunders Boston Architects provide Architectural and Interior Design services from inception to completion, including feasibility studies. Our specialist team is delivering private and publically funded specialist Retirement Living and Care developments from £1m to £50m+. Director Darren Heffer co-chairs the Housing LIN Steering Committee and is an Extra Care Strategy Panel member.
SAY Property Consultants Ltd.
SAY Property Consultants is an award-winning advisory business specifically established to provide residential, commercial and mixed use management consultancy services to developers, investors and property owners. We are property management experts offering a diverse range of services ranging from property development consultancy, service charge and enfranchisement work, professional service work and bid support. Our expertise spans across various sectors including Build to Rent, Build for Sale, Estate Regeneration, Later Living, Co-Living, Affordable, and Mixed-Use.
Shoosmiths
The Shoosmiths Later Living Team comprises legal advisers with specialist knowledge of the market across all relevant disciplines, including core real estate, planning, construction, litigation, tax, environment and corporate matters, which allows us to pull together and deliver focussed, market-led advice on demand, whatever our client’s project. Our Later Living team has the specialist experience, capacity and knowledge of this market to tailor our advice for each of our developer, funder and operator clients. However, most importantly for us, is that we strive to forge strong relationships with our clients so that we can truly collaborate as a team in successfully delivering projects, time and time again, across the Later Living spectrum – be it retirement villages, traditional care homes, extra care or sheltered housing.
Silverbridge Properties Ltd
Silverbridge Properties is a family-run property finance company, with over 60 years’ experience in buying and selling homes. We offer highly competitive Part Exchange schemes to many of the UK’s leading retirement property developers that help their customers move quickly, with the minimum of stress, and as cost-effectively as possible. We will consider ANY property type at ANY value and can provide an offer within 24 hours. Contracts can be exchanged within 28 days and final completion dates be can extremely flexible. We can also take the stress out of your customer’s move by allowing them to remain in their property for up to 2 weeks after completion. Should the property chain break down, we can step in with our Chain Break service. This provides an instant repair, anywhere along the chain, enabling you to regain control of the sales process. We also provide Assisted Move schemes, where we manage the whole selling process for your customer, from placing their property on the market right through to sale; and costing them no more than if they were to do it themselves.
SportsMed Products Ltd
Dedicated to getting people moving, no matter age or ability. UK guidelines recommend over 65s strength train at least twice a week. Sadly, most gym equipment is not suitable for the active ageing population. It is therefore not surprising that half those over 80 fall each year and it is now the most common cause of injury related deaths in over 75s with a 70% increase since 2010. Now is the time to implement a comprehensive falls prevention program and keep residents healthy! We are the UK exclusive distributors for HUR’s active ageing range. Through pneumatic air pressure technology, the machines remove the “clunky” weight stack movement ensuring a smooth and controlled workout that's safe & joint-friendly. Starting at almost zero weight, and small increments of 100g, improvements can be seen. Range limiters ensure resident safety. HUR also provide a cognitive balance training platform, a perfect tool for dementia! We work with various retirement living and care home architects, designers and operators whether you need small exercise accessories or a full design and refurbishment including suitable strength and cardio equipment to suit your needs.
Spring
Spring is the largest and most dependable Home-Buyer in the UK, giving home sellers certainty and confidence in the sale of their property. Our customer-centric approach provides an effortless home buying experience for our partners and their customers. Spring takes a unique and bespoke approach to our partnerships – whether acting as a full Part-Exchange provider with seamless end-to-end tailored support, a chain-repair specialist to fix broken property chains, or as a consultant that can advise on funding, customer experience and tailored marketing. Our home-buying solutions do the hard work, so you don't have to, we continue to innovate to that end, reducing the time and effort needed by our partners to implement successful PX, Home-Buying, Chain Repair and Managed Sale Services. Spring actively supports all sizes and types of developers to unlock sales and time-consuming chains, particularly during challenging market conditions. Our guaranteed level of funding provides the ability to complete on transactions quickly, injecting certainty and momentum into sales pipelines.
Stantec
People are at the heart of everything we do. We pride ourselves on being specialists in the delivery of integrated retirement communities and later living schemes across the UK. We are experts in this sector and support our clients in achieving their ambitions through advising on planning, socio-economic, environmental, design and communication services as part of our wider multidisciplinary offer. With our deep understanding of this sector, we support and navigate the planning and development challenges to create extraordinary results. As a result, we deliver the excellence that propels communities to success.
Stephen George + Partners LLP
An AJ100 architectural practice with an award-winning creative and technical team, Stephen George + Partners is all about quality, service and integrity. We Care + We Challenge + We Deliver We believe that good architecture is built on strong relationships, and we work closely with clients in both the public and private sectors, listening to their needs and understanding their values and culture to deliver outstanding projects across a range of sectors. We apply technical expertise and commercial realism to resolve complex issues effectively and produce well-designed, innovative and deliverable buildings, promoting social value and creating better places for people to live work and enjoy.
Symphony Hearing (UK) Limited
Symphony Hearing was established in 2018 by a team of individuals passionate about providing outstanding care. Providing a full range of in-house hearing services to our clients in the comfort of their own home including: Symphony Hearing also provide acoustic support including specialist speaker systems to support those with and without hearing aids along with service, repair and installation of Loop Systems meeting British Standards.
- Hearing Tests
- Earwax Removal
- Hearing Aids
Technogym UK
Founded in 1983, Technogym is a world leading brand in products and digital technologies for fitness, sport and health for wellness. Offering a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and apps, Technogym allows every end-user to access a completely personalised training experience anytime and anywhere. With over 2,500 employees Technogym is present in over 100 countries. More than 100,000 Wellness centers and 500,000 private homes in the world are equipped with Technogym. Technogym has been appointed Official Supplier to the Paris 2024 Olympics for the ninth time, after Sydney 2000, Athens 2004, Turin 2006, Beijing 2008, London 2012, Rio 2016, Pyeongchang 2018 and Tokyo 2020.
Tetlow King
Tetlow King Planning Ltd is a leading town planning and development consultancy operating nationwide. We provide professional advice to a range of clients across the public and private sectors with experience in planning for all types of development, with particular speciality in retirement and care schemes.
The Care Workers' Charity
The Care Workers’ Charity was first set up to help the UK’s almost 2 million care workers to get through financial crises. We provide crisis grants to care workers, signpost them to support services and work to raise the profile of their vital work. We know this changes lives – every month the people we help tell us how a CWC grant has enabled them to face the future with renewed hope. While financial help can be all that is needed in some cases, we also recognise that many issues faced by individuals working in care cannot be fixed by grants alone. We are working with care workers and care providers to tackle these issues, creating the support structures that people need whilst actively promoting the immense contribution that care workers make to our society.
The Gold Standards Framework
Increasing numbers of people are now living in retirement villages, communities or schemes. As such, in July 2018 The Gold Standards Framework CIO (GSF) launched the Retirement Village Quality Improvement Training & Accreditation. GSF is a leading training provider in the health and social care sector, helping teams deliver personalised, quality care so that people can live well until they die. GSF helps you to provide residents with care that is proactive - with earlier anticipation of need, and more person-centred, built on advance care planning discussions offered to every resident to help them create the space to clarify their wishes, goals and preferences for the future. The programme also enables providers to deliver care that is systematic, involving everyone with improved communication with other health and social professionals resulting in more coordinated care for your residents. This programme is specifically tailored to suit the needs of an ageing population - for all people in their final chapter of life, enabling them to live well, helping to provide ‘gold standard care for their golden years’.
The Senior Move Partnership
The Senior Move Partnership provides specialist and bespoke support helping people to relocate to a Retirement Living solution. Established in 2012, we've grown to become a trusted and experienced partner in the IRC sector - working with the majority of the UKs leading operators. With over 70 trained, trusted and experienced Senior Move Managers we are able to provide support throughout the UK. We only work in the Retirement Community and Care Home sector - enabling us to focus on what we do best - providing bespoke and reassuring relocation support for Later Living. In addition to providing the physical and emotional support to the older person during a move - we also work closely with the Retirement Community to ensure any barriers to the move are addressed and that sales and rentals proceed. From practical downsizing, 3D floors plans, Utility switch and online change of address support, arranging the Removal service, liaising with auctioneers and clearance companies, to unpacking and creating the new home on move day - we ensure that the older home mover has the support they need to make their move happen.
The Together Project
The Together Project is the national charity that boosts wellbeing, reduces loneliness and fosters stronger, happier communities through joyful intergenerational experiences. Our range of programme offerings bring younger and older people together to form meaningful friendships. From 'off-the-shelf' solutions to bespoke programme design, we work with partners to create impact, value and life-changing outcomes.
TLT LLP
TLT is an award-winning law firm with offices in London, Bristol, Manchester, Glasgow & Edinburgh. TLT provides a full range of legal services to businesses, organisations and the public sector involved in housing for older people and the care and support sector. We advise operators on social care issues, regulation, health and safety and employment as well as dealing with the sale, purchase and building of new housing with care. We understand the legal and regulatory challenges facing operators in this sector and the importance of the full integration of the supply of care and support alongside good quality housing.
tor & co
tor & co (formerly Terence O'Rourke Ltd) is an award-winning planning, design and environmental consultancy with offices in London, Birmingham and Bournemouth. Founded in 1985, we have an enviable record of securing planning permissions and have achieved at least a 94% success rate in each of the last five years. We provide town planning, architectural, heritage, EIA, landscape, masterplanning, strategic communications and viability advice to our clients. We have been involved in the delivery of care facilities and accommodation for older people for over twenty years and we are helping the housing with care sector to expand. Where possible, we strive to avoid costly, time-consuming and uncertain planning appeals through negotiation with councils and key stakeholders. However, when necessary, we contest appeals and are able to provide experienced expert witnesses for public inquiries across all of our disciplines. We take care to listen to and understand our client’s development objectives throughout a project, so if you would like to informally discuss a potential development, a site or a specific issue, please contact us.
TSA Riley Ltd
We help clients and communities realise the transformative power of their built assets. Now, in the 21st century, we’re defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Procure. Deliver. Optimise. Decarbonise. We call this project consulting.
TSA Riley has a 130-year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms.
ukactive
ukactive exists to improve the health of the nation by getting more people, more active, more often. ukactive provides services and facilitates partnerships for a broad range of organisations, all of which support our vision and have a role to play in achieving that goal. We represent and champion over 7,000 members and partners from across the public, private and third sectors, from multinational giants to local voluntary community groups. We do so by facilitating partnerships, campaigning and providing outstanding membership services.
Virtual Viewing
Virtual Viewing supplies a range of sales and marketing services from CGIs and fly-throughs to drone flights and off-plan apartment finder apps. Their unique MiHub platform also allows for quick and easy creation of digital home user guides, digital O and Ms, and data dashboards helping its clients manage and maintain their developments effectively and efficiently. Virtual Viewing also supplies community engagement apps helping its client create and foster successful communities across their sites
West Waddy Archadia
An innovative multi-disciplinary design consultancy creating outstanding people-centric places that care for our heritage with expertise in providing specialist housing for older people and people with disabilities and special needs. We use our cross-sector wealth of experience in development to deliver consistently high-quality projects on time and on budget.
Wifinity Ltd
Wifinity is a broadband and managed internet service provider. Since starting out over 15 years ago we’ve served over 7 million people across the UK. Now backed by Lloyds Development Capital (LDC) and with over 200 employees, we serve the MDU and private residential, education, defence, leisure and later living sectors. We understand your need to have reliable, fast internet. That's why Wifinity's WiFi is building wide ensuring that residents, staff and visitors can walk around on their own private network. Our designs are IoT enabled and use the latest generation WiFi 6 ready Ruckus Access Points and gigabit infrastructure too so you have the best experience for years to come.
Women in Retirement Living
With the rapid growth of the UK retirement living sector, there is a need to be conscious of the issues of diversity, gender inequality, and social mobility. Women in Retirement Living is an not-for-profit organisation that aims to empower women and other underrepresented groups within the sector, through networking, knowledge sharing, and mentoring. We believe that growing and evolving the retirement living sector is fundamental to our society’s needs, and that maximising the contributions of a wide diversity of people is a key way to achieve this.
Zest Bathrooms & Kitchens
Zest Bathrooms & Kitchens partners with industry professionals to provide expert support in the design, specification, and supply of premium, branded bathrooms and kitchens. Drawing on extensive project experience, we deliver a value-driven service to architects, designers, and developers that ensures optimal product selection, balancing quality, design, and budget to achieve commercial objectives.