Join ARCO
Does your organisation work in the sector? Join ARCO and be part of the future of housing and care.
ARCO currently has 30 members, including prospective and provisional members. As a condition of membership, all ARCO members have signed up to and pledged adherence to ARCO’s Standards and Compliance Framework, including external assessments under the Consumer Code.
More information on each of our members can be found by clicking on their logo.
Full Members
Full ARCO members are all Approved Operators under the ARCO Consumer Code.
A2Dominion
A2Dominion provides a range of accommodation and services for people in later life, from high-level extra care homes to low-level supported housing schemes and floating support in the community. Whatever an individual’s needs, A2Dominion provides customers with choice so that they can make decisions on the level of support they receive.
With 227 properties across seven registered schemes, the Group continues to strengthen the care and support area of the business, and has the commercial capacity and resources to deliver a more specialised model of care and support service delivery, dedicated to positive living for older people.
A2Dominion’s Care and Support Team works in partnership with local authorities and other organisations to deliver excellent services to the most vulnerable individuals in our communities. All its services are underpinned by choice, equality and independence.
As one of the country’s leading providers of high quality housing across London and southern England, A2Dominion prides itself on its range of affordable, private and social rented homes, temporary accommodation as well as supported housing. All of the surpluses the Group generates are reinvested into supporting its social purpose, helping to deliver more homes and services for its customers.
Abbeyfield
Founded by Richard Carr-Gomm in 1956, and having grown from one man’s vision to alleviate isolation in older age, The Abbeyfield Society is a national older people's charity providing housing and residential care in our homes both across the UK and internationally.
We believe in making time for older people. For us, that means engagement with our residents, whether making the time to have a chat or to listen without worry of time pressure.
Our homes are closely linked to their community to enhance not only the lives of our residents but older people living locally. From trips to the seaside to events throughout Christmas, Abbeyfield's connection to the local community provides events that everyone can enjoy.
Our values are Openness, Honesty, Caring and Respect and these are evident in everything that we do.
Adlington Retirement Living
Adlington Retirement Living (ARL) is an award-winning developer of private retirement living apartments, with care. Established in 2009, ARL is part of the respected Gladman Group, who has been in the development industry for over 30 years.
Our vision is to empower the older generation to live a long, happy and healthy life, by creating spacious homes in safe and secure environments with active communities and extensive communal facilities.
Each Adlington apartment is designed to support homeowners looking to retain an independent way of life. We offer 24-hour on-site support, 365 days a year, plus the option of tailored care, should it be required now or in the future.
We have built award-winning retirement developments with Otley in West Yorkshire, Portishead near Bristol and Macclesfield in Cheshire – all winning the prestigious WhatHouse? Retirement Property of the Year award, plus multiple NHBC awards.
Anchor Hanover
We’re Anchor Hanover and our ambition is to transform housing and care so more people in later life have a home where they love living. Helping people enjoy later life is our passion. It has been for more than 50 years. And today, in an ageing society, our housing, care and support is needed more than ever.
To meet this challenge we’ve brought together two of the most well-known and long-established providers to create Anchor Hanover.
As England’s largest provider of specialist housing and care for people in later life, we’re committed to creating choice and opportunity for everyone. We put our customers at the heart of everything we do, listening carefully and shaping our homes and services around them.
And we’re proudly not-for-profit, which means every penny we make is reinvested into our properties and services, building more and innovating for the future so that people can have a home where they love living in later life.
Audley Group
Audley operate fifteen retirement villages across the UK, with six more coming soon. Our idea of retirement is different. At Audley you own your own home, which means you retain your asset and your highly valued independence. You can choose from high quality houses, cottages or apartments in one of our beautiful and secure locations throughout the country. Everything is designed so that you stay firmly in control, with complete freedom and independence to live the life you choose the way you want.
BEN
Ben is an independent charity and dedicated partner to the automotive industry, providing support for life for its people and their family dependents. Ben is focused on delivering care and support to enable total health & wellbeing through working and later life.
Ben also operates flexible, continuing care and support for those in later life, which is not dependent on an automotive industry connection. This includes excellent nursing, residential, dementia and respite care via its care centres in Ascot, Rugby and Norham (Berwick-upon-Tweed) and day centre in Coventry and 'independent living made easy for the over 65s' at its retirement village in Sunninghill, near Ascot, Berkshire.
Lynwood Village, in Sunninghill near Ascot, provides independent living for people aged 65 and over. Spacious homes, beautifully designed with the future in mind, sit within a friendly, sociable community with flexible, optional support on hand should it be required. With, superb onsite facilities and a choice of activities, events and excursions it’s easy for Lynwood Village residents to keep busy and find company when they choose.
Berkeley Healthcare
Over 25 years, we have established a reputation for excellence in delivering care, hospitality and retirement living opportunities. We currently operate two Retirement Villages, Newlands of Stow and Bridge House of Twyford.
Our founding directors, Amar and Momin Sheikh, secured one of the earliest planning consents for the retirement village concept in the UK, Newlands of Stow, which remains one of the most prestigious and aesthetically beautiful places to retire to in the country.
Bridge House of Twyford is respected as one of the foremost retirement homes of its kind. Together with a management team who are experts in their respective disciplines, the group continues to innovate in everything related to retirement living and are striving to be one of the most successful retirement communities in existence. We see a move to this environment as a lifestyle decision, not one that must happen because of a sudden change in one’s needs.
We remain an independent enterprise and are therefore dedicated to providing bespoke components to everyday retirement living, an aspect often overlooked by many others. Our award-winning team is focused upon providing a high-quality environment with discreet and unobtrusive services to support you, should the need arise.
Birchgrove
The current housing options for people over 65 exclude a large section of those who don't want to manage another house purchase. As a result, some people stay in their large family homes for longer than appropriate to their needs.
At Birchgrove we believe that renting a home instead of owning is the most liberating form of tenure for assisted living.
Unlike most assisted living developments in the UK, Birchgrove works on a rental model, offering all the benefits of independent living with support, but with none of the complications of homeownership.
Our first site in Sidcup, Kent features 74 spacious and high quality 1, 2, and 3-bed apartments. Each one has been designed without compromise on proportions or finish – and we have also added modern design innovations that will enable our residents to remain fully independent for longer. The site opened to our first residents May 2019. Our second site in Woking, Surrey will open to residents in the autumn of 2020. In addition to these, we are actively working on sites in Ewell and Godalming in Surrey.
Our commitment to our residents is that we will protect their independence, make their lives easier, provide them with companionship – and be there when they need us, day or night.
Brio Retirement Living
At Brio Retirement Living we are committed to improving the quality and experience of later living. Our approach is driven by a unique set of values and principles, and the desire to bring something new and exclusive that meets the aspirations of today’s retiree’s.
A Brio Lifestyle combines good health, opportunities and independence with tailored care available if required – it’s our vision for enjoyable and modern retirement living, delivered with respect. Brio builds its villages with your needs at heart – offering a place to call home for life.
As part of Places for People Group, we have over fifty years’ experience as housebuilders, with over 182,000 homes owned or managed, and a strong commitment to social responsibility.
Our core values and principles are intrinsic to Brio Retirement Living – they are not only central to our Brio Lifestyle offer, but also inform everything that we do.
Caring For You – Care and support for those residents that require it – always delivered with sensitivity and discretion.
Positive Future – We are committed to providing a healthy, positive experience for all our residents.
A Life That Suits You – We provide flexible and adaptable services and care to meet the individual requirements of every one of our customers.
A Community to Call Home – We invite all residents to become an active part of a Brio retirement community, enjoying social and leisure activities at their own pace.
Elysian Residences
At Elysian Residences, we focus on creating a happy and positive environment for homeowners to continue to live life on their terms.
An Elysian apartment is, first and foremost, a customer's home, a home designed to their taste and exacting standards.
Beyond the luxury and comfort of our spectacular private apartments is an exclusive hotel-style setting. Designed to feel like a prestigious private members club, it offers easy access to a range of services, including concierge, restaurant with private dining, a gym, a beauty salon, and to create an inspiring environment and an uplifting atmosphere.
Our comprehensive care service is always discreet, but there to give peace of mind that however a homeowner's needs might alter in the future, they won’t have to compromise their lifestyle. Every Elysian property has all the expert staff, resources and facilities required, which can be seamlessly integrated into day-to-day life should that be necessary.
The Elysian team combines best-in-class property development and construction expertise with decades of experience in delivering high-end, luxury living.
Enterprise Retirement Living Limited
Enterprise Retirement Living (ERL) is an award-winning national developer and operator of retirement communities built and operated to high standards.
ERL’s retirement villages provide a stress-free, relaxing retirement in luxurious surroundings, with superb extensive communal facilities and a busy social calendar of events to join in if desired. The privately-owned properties and the 24-hour on-site staff combine to offer an independent lifestyle with the peace of mind from knowing that help and support is available if required.
Boughton Hall in Chester is a well-established, thriving community of 80 properties, whilst The Red House in Ripon, which has 59 apartments and cottages, was completed in 2019 and is welcoming its' first occupants. Renovation and conversion of the superb Listed buildings and newly built accommodation at Mount Battenhall in Worcester is well advanced - the community will open in early 2021.
ExtraCare Charitable Trust
ExtraCare is a registered charity established in 1988 and based in Coventry. Our vision is better lives for older people and our mission is creating sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it’s needed. To deliver our vision and mission we essentially do three things:
• We develop new villages
• We operate villages and schemes
• We support our villages, schemes and our ‘extra-care’ model through fundraising, advocacy and research
Each village or scheme has 5 to 18 social, health and leisure facilities that are accessible to our residents, volunteers and local people representing all age groups living in surrounding communities.
Our Charity Shops help fund care and well-being services for older people living at each of our locations.
Inspired Villages
Inspired Villages currently operate 7 villages across the UK with more coming soon. Our ethos is simple. We put the health and happiness of our residents at the heart of everything we do, with the promise of a life less ordinary for today’s generation of retirees. Everything we do is motivated by the admiration and respect we have for our residents, their families, and the lifestyle they desire and deserve. This motivation influences every part of an Inspired Village – from the service levels of our team through to the planning and design of the village itself. Our villages are places to savour the company of family and friends, to discover new passions, to explore new places and rediscover old interests. This is the mentality that unites our team.
Jewish Care
Jewish Care is the largest health and social care organisation serving the Jewish community in London and the south east of England.
We run over 70 centres and services, caring for more than 7,000 people every week.
We believe Jewish people should have access to specialist services that are designed to meet their needs. This is reflected in the care we provide which recognises traditions, beliefs and cultures, which are frequently shared by Jewish people.
Our clients’ emotional needs are just as important as their physical requirements and providing for their day to day needs is just the beginning.
We offer care in an environment that recognises and respects our clients’ Jewish identity. We celebrate Jewish festivals and make Shabbat, helping people feel safe and comfortable in a ‘heimische’ atmosphere, at a time when they may feel most vulnerable.
We work right across the community and provide care regardless of the level or nature of an individual’s religious observance. In doing so, our care recognises people’s differences as well as their similarities.
LifeCare Residences
LifeCare Residences is an internationally renowned retirement community operator, with over 35 years’ experience dedicated to enriching lives. With a commitment to providing outstanding care and authentic choice, coupled with unrivalled hospitality and facilities that are of five-star hotel quality.
A privately-owned company, we own and operate all aspects of our retirement communities, striving for total satisfaction and truly ‘Exceptional Retirement Communities’.
Building on unrivalled experience gained in New Zealand, LifeCare Residences is revolutionising the retirement housing market in the UK, where we currently operate three retirement communities; Battersea Place in London, Grove Place in Hampshire and Somerleigh Court in Dorchester. We also own and operate two award-winning nursing homes within our villages - in Dorchester and the Albert Suites in Battersea.
LifeCare Residences is a founding member of ARCO.
MHA
As a national charity, we enable people to live later life well.
Through specialist care homes, thriving retirement living and vibrant community groups and befriending, we inspire the best care and wellbeing at every stage of later life.
With over 75 years’ experience we put people at the heart of everything we do in all our homes and schemes across Britain.
Our values underpin our entire approach:
•We nurture mind, body and spirit
•We inspire the best in each other
•We respect every person, treating them with dignity.
Middleton Hall
Middleton Hall is based in the north of England, on the border of North Yorkshire and County Durham. It is one of the oldest companies in the region, founded in 1900.
Middleton Hall prides itself on being an innovative leader in services for older people and has a reputation for the highest quality services, care and accommodation.
A wide range of accommodation is provided to suit individual needs, however one of the true benefits of Middleton Hall is it allows residents to move between its six living options should their needs change. Accommodation options include bungalows, apartments and care rooms supported by central facilities including spa, restaurant, café and sports facilities.
Notting Hill Genesis
Notting Hill Genesis (NHG) works in the community, providing homes for lower-income households. This is our primary purpose, and everything else we do supports that aim.
We are one of the largest housing associations in London and the south-east, providing homes for around 170,000 people in some 55,000 properties across the capital and a further 9,000 in the home counties and East Anglia. We were formed in April 2018 from Notting Hill Housing and Genesis Housing Association.
More than half our homes are general needs properties, charged at social or affordable rent levels. In addition, we offer extra care and supported accommodation for older people and other vulnerable groups, as well as temporary housing, shared ownership, private market rent, student accommodation and commercial properties.
We are a new organisation, but our roots reach back to the 1960s when our legacy organisations were established by local people who shared a similar vision – to house west London’s working poor, providing them with a home from which to build themselves and their families a secure future.
Our growth over the decades has given tens of thousands of people a place to call home, and Notting Hill Genesis is committed to giving future generations the same opportunities. Combining a commercial outlook with a clear social purpose means that we can reinvest surpluses to build around 2,700 new homes every year in places where people want to live and do our bit to tackle the housing crisis in London and the south-east.
We have more than 2,000 colleagues, most of whom work at the heart of our communities, building relationships with residents that go beyond bricks and mortar. We strive to be the best we can, and are committed to working with our residents to ensure that everyone has a safe, secure and good quality home, and access to high standard services delivered in the way that suits them best – whether that’s online or face-to-face.
One Housing Group
One Housing is a leading provider of housing, care and support across London and the South East. We have been developing and running retirement housing with support and care for older people for nine years.
One Housing develops and manages high-quality homes that are contemporary, vibrant, age-adapted and in desirable locations. We promote independence and active lifestyles for as long as possible but also provide lifestyle support when needed.
Rangeford Villages
At Rangeford Villages we create exciting and dynamic environments for those entering the third phase of their life, after any children have left home, when there is time for living and enjoying life.
Wellbeing is at our core, and this extends beyond the host of resident amenities. If a little extra support is needed to make the most of life at Siddington Park, our on-village CQC registered Rangeford Care team, plus Concierge and Housekeeping support teams are available to help.
Our mission is to build beautiful places for people to live long healthy and satisfying lives in lovely surroundings. It’s all part of our belief that life with Rangeford Villages should be exactly how our residents want it and need it to be.
Retirement Security
Retirement Security Ltd was founded in 1984 by its present Chairman, Bob Bessell, who had previously been Director of Social Services for Warwickshire County Council.
Arising from his responsibility for the local authority Old People’s Homes, he concluded that the needs of many older people could best be met by a development of sheltered housing, which Retirement Security Ltd called ‘Very Sheltered Housing’, but which the government subsequently called ‘Extra-care housing’.
The overall aim was to enable older people to retain their independence for the whole of their lives. The means of achieving this were that all of the facilities, both the private dwellings and the communal areas should be accessible even to someone confined to a wheelchair; there should be sufficient staff and the communal facilities were to ensure that a 3 course meal was to be available every day, either in the dining room, or taken to the private dwelling.
The immediate effect of introducing this in the District Councils’ Housing plans, with financial support from the County Council, was to decimate the waiting list for the Old People’s Homes and so Retirement Security Ltd was set up to make similar provision in the private sector, in recognition that so many older people own their own homes.
There are now 32 developments of Very Sheltered Housing, comprising 1600 properties in which Retirement Security Ltd is either the Freeholder or Managing Agent, (usually both), located throughout England from the south coast, to Southport and Lincoln, in the north.
Although many features of Very Sheltered Housing, as pioneered by Retirement Security Ltd have been adopted by other providers, the model of ‘the Owners’ Company’, whereby the leaseholders also constitute the management company, has not been copied by anyone else in the retirement sector, even though, it is commonplace in blocks of apartments in London and other large cities.
Retirement Security Ltd acts as managing agent and company secretary to each of the Owners’ Companies, who are free to give notice to terminate the arrangement. Despite the problems this can cause, these are totally outweighed by the advantages of the leaseholders accepting responsibility for the maintenance and development of their communities.
Retirement Villages
Retirement Villages Group Limited (RVG Ltd) is the longest established operator of retirement villages in the UK, having celebrated its 30th birthday in 2011.
It currently has 16 villages, primarily in the southern half of the UK, providing a wide range of living options including independent and supported living, residential, dementia and nursing care (care homes operated by HC-One). Domiciliary care services are provided by Your Quality Care and other third party providers to support the 1,900 residents within the Retirement Villages Group.
Villages are set in choice locations and each has bespoke leisure and social facilities.
The company is quick to point out that while it creates and manages the villages, it is the residents who really bring each one to life and make them such special places to live!
Richmond Villages
Richmond Villages develops and operates purpose built retirement communities designed for older people who are looking to downsize into high quality accommodation in a community setting, with care and support services complimented by full leisure facilities and amenities.
The Villages provide three types of accommodation, from large two bedroom apartments offering a more independent lifestyle through to assisted living and 24 hour nursing and dementia care. The key aim is for people to retain as much independence and choice as possible in a caring, supportive and socially active environment.
Residents have access to five-star leisure and communal facilities including restaurant, spa, recreational and activity areas together with a comprehensive range of hospitality, care and support services.
St Monica Trust
Regarded as a leading provider of continuing care, the St Monica Trust supports a wide variety of older people.
This award winning Charity offers a range of care services, within its own care villages and in the wider community, in Bristol and the surrounding area.
The Trust has continued to grow and evolve during the past decade, constantly striving to deliver well-being for older people. From care at home to retirement accommodation with care and support or more intensive nursing and specialist dementia care, the Trust provides ongoing support to individuals at all stages of later life.
St. George's Park
Augustinian Care is a charity that runs three Care Homes and one of the country’s largest retirement villages. We believe that everybody should be able to have the opportunity to live their later days in comfort, being treated with respect and dignity and to have happiness and fun combined with the best possible care.
St George's Park is a unique retirement village comprising of 240 residential apartments, located close to the picturesque village of Ditchling and surrounded by the stunning South Downs scenery. The village itself offers comprehensive facilities, including a leisure block with heated swimming pool, fitness room and gymnasium, cafeteria, restaurant, shop, concierge service, weekday minibus service, resident's lounge, games room and hobbies room, and chapel. Should residents require some extra support, then our on-site management team is able to arrange comprehensive domestic or personal care assistance, offering reassurance to many residents, should the need for this support be required.
There are also three Care Homes located on the 250-acre site which offer Residential and Nursing Care offering the opportunity to move within the park should need arise.
Provisional Members
Provisional ARCO members are currently undergoing their first full assessment of an operational Retirement Community under the ARCO Consumer Code.
There are currently no members under this classification.
Prospective Members
Prospective members are organisations who are in the process of building their first Retirement Community.
Capital Care Villages
The Vale owner – Capital Care Villages Limited – is a wholly owned subsidiary of the established company, Ganymede Care Limited, which owns the highly regarded Chiswick Nursing Centre in London. Ganymede can trace its origins back to the early 1980s with the establishment of ANS Plc which emerged as a national care home operator. As a result, care is very much at the heart and origin of the business.
Our business drives a different direction from many mainstream providers of retirement living, in as much as security, care, looking after people, and providing lifestyle and hospitality services, are at the core of who we are and what we do. Whilst The Vale will provide well-appointed and highly specified spatial living accommodation, this will never be at the expense of looking after our valued residents.
Eden Retirement Living Ltd
At Eden our vision is creating a ‘later living’ experience we would want for ourselves and our loved ones. This acts as a constant reminder everyday of what we originally set out to achieve… ensuring your wellbeing is at the centre of each decision we make.
Our ultimate aim is to change the perception of ‘later living’: to embrace this stage in life in a positive way and to ensure that your needs are catered for… now and in the future.
Riverstone Living
More people are living longer, healthier and more fulfilled lives than ever before. That’s why we started Riverstone with one simple ambition: to offer people choices for their future that are unlike anything else available in London.
People are at the heart of what we are creating and we’re on an exciting journey to build exceptionally high-quality places where our residents will always feel at home. Every aspect has been thought through and designed to help you stay safe and well, living the life you love.
Santhem Residences
Some say that later living is lacklustre…we’re living for later life. At Santhem Residences, we promote independent living in safe and beautiful surroundings.
Tonic Housing Association Limited
Tonic is creating vibrant and inclusive urban LGBT+ affirmative retirement communities where people can share common experiences, find mutual support and enjoy their later life. Founded in 2014 we are proud to be a community led not for profit organisation.