Information for Customers & their Families

Find out if an Integrated Retirement Community could be the right option for you or a loved one

If you or a family member are considering moving to an Integrated Retirement Community – read on to find out the benefits of the Integrated Retirement Community model and what you can expect from ARCO and our Approved Operator Members.


What is an Integrated Retirement Community?

Integrated Retirement Communities offer older people a housing and service solution that:

  • enables a person’s independence.
  • offers a social and community setting with communal facilities where you can be involved in as much as you wish.
  • offers support and care if you need it, when you need it.
  • gives you security and peace of mind in your own home.


Whether you are looking to downsize from a family home, want to be more active with access to leisure and recreational facilities and have the comfort of knowing support is on your doorstep if you ever need it, moving to an Integrated Retirement Community could be the perfect solution. 

Our new guide for older people clearly explains what an Integrated Retirement Community is, how they differ from other options for older people, and the great benefits that come through living in one. 


What do ARCO Members offer?

All our members offer different options and styles of independent living but as an ARCO Approved Operator you can be certain that they:


Why is care so important?

Within Integrated Retirement Communities, residents have access to high-quality, personalised care whenever they need it. They can increase or decrease the amount of care they receive based on their individual circumstances. 88% of residents say the provision of onsite care was a 'positive' or 'very positive' factor behind their move. 

In this video we hear more about why the care provided in Integrated Retirement Communities is so special, and why it's at the heart of everything:





What is an Approved Operator?

ARCO is the only regulatory body setting standards for operators of Integrated Retirement Communities in the UK. 

Approved Operator members must meet a common set of high standards that ensure that prospective residents and owners are given clear and transparent information from the beginning. 

The Approved Operator blue badge means our Members have agreed to go beyond the standards required by law and to abide by the principles set out in the ARCO Consumer Code and have achieved compliance during one or more assessments. 


All Approved Operators are assessed on an annual basis by independent assessors to ensure these standards are maintained.