Strategic Partners

Badenoch + Clark

Connecting the right people with the right opportunities and using the best value approach, Badenoch + Clark is committed to making a genuine contribution to making the retirement industry stronger for everyone's benefit. Specialising in a range of recruitment solutions from operations, development, sales and marketing, through to corporate services and executive and board solutions, we aim to be a valued partner for all your talent attraction, retention and outplacement requirements.

Castleoak

Castleoak is the later living and care market specialist in development solutions. We're a values-based business focused on making later life better, and offer customers end-to-end delivery from concept to occupation or individual elements: these include holistic development services, specialist design, technical and environment building services and inclusive design turnkey solutions.

NHBC

We understand that retirement community operators demand high-quality building design and construction to provide the best experience for their customers. We also know that investors need the assurance that their asset is protected in the event of structural defects.

With over 1.5 million homes currently covered, we are the UK’s leading provider of warranty and insurance for the new homes industry. We’ve worked with contractors and developers for over 80 years to identify and manage technical risk in developments through NHBC Standards, helping to improve construction quality and protecting their assets from major defects.

Our Retirement Living warranty and insurance policy offers comprehensive standard coverage for core protection against building or structural defects plus valuable optional benefits that protect your investment and revenue streams.

We are so much more than just an insurance provider – our industry-leading technical and inspection teams offer a proactive and supportive approach across the UK, adding real value to your project team.

nicol thomas

Nicol Thomas is a well established multi-discipline professional practice delivering architectural design and project management services nationally. In the last 20 years Nicol Thomas has delivered over 1000 units in extra care/close care housing and over 3500 apartments in 18 retirement villages up and down the country.

Octopus Real Estate

Octopus Real Estate, part of Octopus Group, is a leading specialist real estate lender and investor, with over £2 billion in real estate assets and secured lending, and a highly experienced ambitious team of over 100 professionals.
The property lending team provides bespoke, customer focused financing solutions across the UK residential, commercial and development sectors. The team has lent more than £4.7 billion across over 3,750 loans, providing competitively priced financing throughout the UK and spanning the property investment lifecycle, with loans typically ranging from £100,000 to £50 million.
The investment team manages over £1 billion of investments, with a focus on care homes and retirement communities – sectors, with a health and care focus, requiring significant investment given the UK’s ageing population. Octopus Real Estate creates strategic partnerships with leading operators, to deliver exceptional health and care facilities you’d choose for your loved ones.

Sherpa CRM

Sherpa aligns strategic, operational and—why is this so rare?—human objectives to transform sales culture and drive results.

The heart of our sales enablement solution is our Prospect-Centred Selling® methodology. Sherpa marries leading CRM technology, training, analytics and customer engagement to revolutionise the way senior housing is sold.

Sherpa elevates sales.

TIS (Total Integrated Solutions)

TIS are a Technology Consultancy who operate in a number of key industry fields including Retirement Communities. Recognized as experts in our field, our core focus is on providing customers open minded advice regarding technology strategies that enhance the resident experience, improve operational efficiency, reduce whole life costs and build in resilience across the entire spectrum of technology fields.

We currently work with a number of ARCO members and have developed converged technology infrastructures in this sector and won national awards for our Security and Fire solutions. We understand the importance of resilient technology strategies for your developments and appreciate that whilst ‘future proof’ is impossible, ‘future ready’ is achievable.

Our Head of Design and Consultancy is a member of the Association of Security Consultants and a Member of the Institute of Engineering and Technology. As an organization we are excited by the opportunity to work with the entire ARCO community and recognize that Technology is a central component of the Retirement Community offer, both now and in the future.

Trowers & Hamlins LLP

Trowers & Hamlins is a leading practice in health and social care, advising investors, operators, local authorities, the NHS and developers on buying or selling, establishing, building and managing care services of many kinds. The firm is a market leader in both the housing and public sectors giving them a broad understanding of all forms of care provision from multiple client viewpoints.

Tunstall

Tunstall has been at the forefront of technology innovation for the health, housing and social care markets for over 60 years. Its pioneering software, hardware and services enable new delivery models which can transform services across the care continuum, and empower people to live independently and with an improved quality of life.

Tunstall works with social care providers, healthcare services, housing and retirement living providers and charities in 38 countries, improving the lives of more than five million people, including those living with dementia, learning disabilities, physical disabilities and long-term health conditions.

Tunstall’s innovation-led, person-centred Connected Care and Health solutions connect people and integrate services, enabling early intervention to avoid or mitigate adverse events, and improve outcomes. As technology advances, we have the capability to not just react to events, but to predict and even prevent them, using data-driven insights. The Tunstall Cognitive Care approach can help to create intelligent, personalised care programmes and effectively allocate resources, making sure those in need have the right levels of support and reassurance.