ARCO’s Self-Regulatory Framework
ARCO’s self-regulatory framework consists of five strands:
- The ARCO Consumer Code
- An annual process of registration and agreement to be bound by ARCO’s Standards and Compliance Framework.
- An ongoing system of external assessments against the ARCO Consumer Code.
- The Standards Committee that oversees the Standards and Compliance Framework.
- Additional compliance features that will ensure that issues occurring, and requiring remedial action, outside of the process outlined are dealt with appropriately.
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