Welcome to the ARCO Suppliers Directory. Please find below a list of specialist suppliers to the Integrated Retirement Community sector.
Octopus Capital
Octopus Capital, part of Octopus Group, is a leading specialist real estate lender and investor, with over £2 billion in real estate assets and secured lending, and a highly experienced ambitious team of over 100 professionals. The property lending team provides bespoke, customer focused financing solutions across the UK residential, commercial and development sectors. The team has lent more than £4.7 billion across over 3,750 loans, providing competitively priced financing throughout the UK and spanning the property investment lifecycle, with loans typically ranging from £100,000 to £50 million. The investment team manages over £1 billion of investments, with a focus on care homes and retirement communities – sectors, with a health and care focus, requiring significant investment given the UK’s ageing population. Octopus Capital creates strategic partnerships with leading operators, to deliver exceptional health and care facilities you’d choose for your loved ones.
Construction, Financial Services, Healthcare Specialist, Real Estate, Retirement Communities
TIS (Total Integrated Solutions)
Total Integrated Solutions (TIS) is a trusted partner to retirement communities, delivering end-to-end Fire Detection, Smoke Ventilation, Security systems, IT & Communication expertise across the full lifecycle of your buildings—from initial design and installation through to ongoing compliance, maintenance, and future conscious system upgrades. In a sector facing increasing regulatory and budgetary pressure, our multi-disciplined engineers ensure your life safety, security, and communications systems are not only compliant but operating at peak performance maximising system uptime and resident safety. As technology infrastructure specialists, TIS has offered independent converged systems integration and consultancy to the UK retirement living sector for over 25 years . We understand the unique operational needs of integrated retirement villages. Our consultancy arm, Polaris, supports you with strategic, cost-conscious future ready solutions that enhance safety, reduce risk, and improve operational efficiency, whether through new builds or managing the complexities of retrofitting existing sites. Experts in technology, partners in growth—keeping your retirement communities connected, protected, and compliant. Consultancy, Design, Regulatory Risk Management, Compliance, Fire Detection & Smoke Ventilation, Security Systems, IT Infrastructure & telephony, Retirement Communities, Technology
Consultancy, Design, Regulatory Risk Management, Retirement Communities, Technology
Mills & Reeve
Mills & Reeve is one of the top three UK law firms in the health and care sector by many measures, not least by the amount of work we do across every part of the sector and the scale of our health and care expertise. We have exceptional experience acting for every sort of organisation ranging from the Department of Health and hundreds of NHS and other public sector bodies, many of the regulators (including the key regulator, the Care Quality Commission) through to some of the UK’s largest independent sector health and care providers. Our multi-disciplinary team offer market leading expertise in all key areas of the Later Living market including M & A and corporate work, real estate investment, commercial development, planning, tax, affordable housing, construction, energy (including renewables), environmental, regulatory, health and safety, employment and real estate litigation.
Construction, Legal Services, Planning, Real Estate, Retirement Communities
Pinsent Masons LLP
Pinsent Masons is a leading full-service international law firm with 25 offices spanning four continents. Wherever your commercial interests may take you, the firm’s global footprint and extensive expertise are designed to provide comprehensive support. Beyond legal excellence, Pinsent Masons places a strong emphasis on understanding local cultural and commercial dynamics, ensuring an innovative and tailored approach to every client engagement. The firm is deeply attuned to key political, economic, and regulatory issues, helping clients minimize risks and capitalize on opportunities across its five core sectors: Real Estate, Energy, Financial Services, Infrastructure, and Technology, Science & Industry. Later Living is a pivotal market for Pinsent Masons. The firm has extensive experience advising leading later living operators and investors on the unique and complex aspects of this sector, including joint venture arrangements, land and SPV acquisitions, planning strategy, site setup, Propco/Opco arrangements, service level agreements, regulatory compliance, construction, and Integrated Retirement Communities (IRCs) management. This expertise is complemented by a well-established healthcare advisory practice, covering primary care, care homes, dentistry, and private hospitals. Pinsent Masons offers end-to-end support to investors, operators, and developers, while also delivering strategic advice on innovative new products and opportunities in this emerging market. The firm’s integrated, forward-thinking solutions make it a trusted partner for navigating the complexities of the later living and healthcare sectors.
Legal Services, Property Services, Real Estate, Retirement Communities
PRP
PRP is an interdisciplinary architectural practice offering a full range of design and building services. Since 1963, we’ve designed buildings that enrich the lives of users and their communities through intelligent, responsive, and sustainable solutions. Led by Jenny Buterchi, PRP has a team of over 40 designers who operate within the older persons housing and care sector. As the UK market leaders in the field of later living design, we are passionate about designing homes where residents feel secure and proud to live, enriching their lives, health and wellbeing. We have completed over 12,000 independent living units and care home beds in the UK. Our projects range from small specialist dementia care homes to large integrated retirement communities and intergenerational masterplans. Our drive for design quality complements our expertise in this sector, resulting in award-winning buildings which are efficient to run and make a real difference to its users. We achieve this by understanding our clients, their residents and the local context. We have a deep understanding of the issues and solutions particular to later living and the nuances which differ from other housing.
Architecture, Construction, Design, Retirement Communities
Aline Ops
Aline, the senior living operating system created to meet the industry’s most complex challenges in a single software platform. We serve sales, operations, and clinical teams in more than 5,700 communities across the senior living, post-acute, and home care sectors. The Aline senior living operating system increases efficiency, delivers performance gains, and connects residents, staff and family members with industry-leading CRM, marketing automation, financial, reporting and care solutions.
Consultancy, Data Solutions, Marketing and Sales, Retirement Communities, Technology
AMN Architects
An architectural practice with specialist experience in the later living and care sectors. Led by Anne-Marie Nicholson RIBA, a renowned expert who has dedicated her 25 year career to designing and delivering award winning schemes for private, charitable and voluntary sectors. Founder team members Joe Leach, Chris Jennings-Petz and Laura Bucknall joined Anne-Marie to form amn architects in 2024 after working together for over 5 years. We have a unique understanding of how to assess sites for suitability and which are commercially sound, we successfully manage the conflicting agendas of operational matters, sales drivers and the development process - all of which need to be balanced to ensure a project that is delivered on time, on budget, sells well and can be run efficiently. The end users including the older people themselves, their visitors and the staff are of great importance to us, we want to support people's independence and design spaces and places that delight and inspire.
Advisory, Architecture, Design, Retirement Communities
Assael Architecture
Assael Architecture is an award-winning practice providing urban design, architectural, landscape and interior design services to a range of developers, institutional investors and local authorities across the UK. With a contextual and research-led approach, our designs respond to people’s needs to create attractive developments that foster strong communities over the long term.
Architecture, Design, Hospitality, Retirement Communities
Autumna
Autumna provides an easy-to-navigate, easy-to-compare online directory and free advice line for people looking at retirement living options throughout the UK. It is a unique and invaluable resource as consumers research their later-life living options. Autumna also supports retirement operators by providing a unique way of promoting their developments, focusing on the development as a whole rather than individual property sales.
Advertising, Advisory, Health and Wellbeing, Marketing and Sales, Retirement Communities
Bath Ethnic Minority Senior Citizens (BEMSCA)
Bath Ethnic Minority Senior Citizens Association (BEMSCA) was established in September 1993 initially to provide a luncheon club service for older members of the Caribbean, Asian and Chinese communities within Bath and North East Somerset. At BEMSCA we offer space where older people can meet and socialise with people from similar ethnic backgrounds to themselves. Members can also access advice and information on a broad range of health, housing and welfare issues which can be a life line for people who do not speak English as their first language. We also offer outreach programme supporting members who are unable to leave their homes because of the health or disability. Through the employment of part time project workers plus a team of volunteers, BEMSCA has provided practical and emotional support for around 200 members facing life of isolation and loneliness at home.
Advisory, Consultancy, Health and Wellbeing, Healthcare Specialist, Retirement Communities
BLOCC INTERIORS
We are a dynamic and innovative interior design firm specializing in creating spaces that cater to the unique needs of the later living and care sector. With a keen understanding for well-designed environments that enhance well-being and quality of life for residents, we bring a wealth of expertise to the table. At the heart of our approach is a commitment to creating spaces that balance aesthetics with functionality. Our team recognizes that the retirement and care sector require designs that not only exude warmth and comfort but also prioritize safety, accessibility, and practicality. Through careful consideration of layout, furniture selection, colour schemes, and lighting, we craft interiors that foster a sense of community, tranquillity, and dignity for residents. One of our strengths lies in its collaborative approach. We actively engage with clients, care providers, and other stakeholders to understand the unique needs and preferences of the community. By integrating this valuable input into the design process, we ensure that each project is tailored to the specific requirements of every project, creating spaces that resonate with both residents and staff. We offer a range of services, including spatial planning and specification, CGI’s, full interior design services for both healthcare and residential projects, furniture and curtain packages and private client services. With a proven track record of successful projects in the healthcare and senior living industries, Blocc Interiors stands as a reliable partner for those seeking to elevate the interior design of retirement and care facilities. By combining creativity, empathy, and expertise, we transform spaces into welcoming havens that enhance the overall quality of life for residents.
Design, Marketing and Sales, Retirement Communities
Bridgman Commercial
For over 45 years, Bridgman has represented the very best of Great British furniture design, making and supplying commercial furniture to transform the lives of our clients and customers. A family business with 3 generations of experience, we keep our customers at the heart of everything we do, offering expert advice, services and award-winning outdoor furniture that goes above and beyond to benefit you and your residents in the best way possible. As a member of Care England, our unique catalogue of modern, traditional and timeless furniture is trusted by Care Homes, Retirement Villages and Hospices across the UK. By coupling British design and innovation with the world's finest craftsmen and highest quality materials, we have remained at the forefront of the luxury furniture industry. From our large dining sets down to our exclusive fully waterproof cushions, each piece of Bridgman furniture is expertly crafted using the highest quality materials and production techniques to stand the test of time.
Design, Property Services, Retirement Communities
Future Space, UWE North Gate, Filton Road, Stoke Gifford, Bristol
BS34 8RB, United Kingdom
01454 838038
Carterwood
Carterwood is a multi-award-winning consultancy dedicated to social care. Our team of specialists provide independent, expert analysis that helps operators, developers, and investors to improve decision-making within the elderly care home and retirement living sectors. As well as market-leading advisory services, Carterwood offer powerful digital platforms for assessing care markets, called Carterwood Analytics. Carterwood Analytics | Retirement Living gives retirement living operators, developers, and investors access to a proprietary database, providing essential data needed to assess the viability of new retirement living schemes quicker, improve sales velocity, and maximise sale/resale rates. We combine sector-specialism with unparalleled data quality and a commitment to innovation, to help our clients make better decisions. Carterwood acts for 80% of retirement living operators and 85% of the top 20 care home group operators in the UK, and our commercially-focused team is one of the largest dedicated to health & social care.
Consultancy, Data Solutions, Healthcare Specialist, Real Estate, Retirement Communities
Christie & Co
Christie & Co has the largest team of advisory and transactional professionals advising on all aspects of healthcare properties and operational real estate. Our consultancy and valuation advisory capability leverage off our market leading data analytics system. We have been actively involved in the development arena providing advice on a wide range of new care home, extra care and care village development schemes.
Advisory, Consultancy, Property Services, Real Estate, Retirement Communities
Clifford Chance
At Clifford Chance, our clients turn to us for their real estate requirements globally including large scale, strategic transactions because of our integrated sector-based approach to real estate and our extensive international network. We advise on the entire property ‘life-cycle’ from the initial acquisition, development, leasing, joint venturing and financing through to the final exit, as well as tax structuring, corporate outsourcing, planning, environment and litigation. As real estate specialists, we know the demographic pressures on the residential sector and we are delighted to be supporting the exciting, and much-needed, growth of Integrated Retirement Communities as an asset class with a lot to offer us all in later life. At Clifford Chance, our In Residence Group are actively engaging in conversations around how to deliver the best framework for delivery of IRCS from a developer, consumer and investor perspective and, in this regard, we look forward to supporting ARCO and its members with our market-leading expertise.
Construction, Legal Services, Planning, Real Estate, Retirement Communities
CMS Cameron McKenna Nabarro Olswang
We have been advising our clients to invest in, finance, develop, regulate and manage effectively in this growing market for over 20 years. Our multi-disciplinary team advise on structuring and acquisition, planning, financing, development, and the ongoing asset management of retirement communities.
Advisory, Healthcare Specialist, Legal Services, Real Estate, Retirement Communities
Cubigo
Cubigo is a cloud-based platform transforming the quality of life for older adults across the world. We connect prospects, residents, families, and staff through a comprehensive suite of services like Activities, Maintenance, Housekeeping, Dining, Transportation, and more. The platform increases operational efficiency and improves resident experience. Cubigo is the most robust and leading enterprise software platform to manage daily, non-clinical operations within retirement living communities.
Data Solutions, Health and Wellbeing, Hospitality, Retirement Communities, Technology
Edward Thomas Interiors
An award winning Interior Design company that designs and creates show homes, show apartments, marketing suites and retirement communal living spaces to the new build sector. We are also involved with refurbishing older retirement living schemes.
Design, Marketing and Sales, Project Management, Property Services, Retirement Communities
EGYM UK
EGYM encourages residents and members to work out independently through Smart Strength equipment and it's ability to automatically set up for each user and guide them on their automated personalised program every step of the way. With innovative feedback loops EGYM encourages users to workout more often and make an impactful difference to their own health. EGYM users over the age of 71 see a strength improvement of 22.7% in just 3 months usage, helping them reduce the risk of falls, be more independent and continue doing the things they love for longer. We already work with some of the most respected operators in the IRC sector. Contact us to find out more.
Data Solutions, Health and Wellbeing, Retirement Communities, Technology
Elderly Accommodation Counsel (EAC)
EAC runs the website www.HousingCare.org which profiles all retirement housing developments in the UK and underpins its unique and independent housing options advisory service to the public. HousingCare.org also provides a marketing platform for providers wishing to increase their visibility and/or advertise currently available properties. Access to EAC’s database of information on 25,000 UK retirement developments is available on a subscription basis to developers, strategic planners and investors. The database also informs the Housing LIN’s SHOP@ consultancy services.
Advertising, Advisory, Data Solutions, Marketing and Sales, Retirement Communities
Furncare
Furncare is a family-run furniture and furnishings manufacturer based in the heart of Norfolk. Our mission is to transform spaces and elevate the lives of people living in elderly care and challenging environments. We design and manufacture specialist pieces that are safe, practical, and thoughtfully crafted for the people who use it. At the heart of our approach is a commitment to caring, connecting and creating. We understand that care environments require supportive solutions, while also helping to create spaces that feel welcoming and homely. Every piece we make is designed to enhance safety, independence and a sense of home for residents. Collaboration is central to what we do. We work closely with care providers, interior designers, and other partners to understand the specific needs of each project. From bespoke, made-to-order furniture to complete packages ready within just 5 days, we provide a variety of solutions that are tailored to each environment. With over two decades of experience and a strong track record in the care sector, Furncare is a trusted supplier, combining skilled craftsmanship with a deep understanding of the people who use our furniture.
Design, Healthcare Specialist, Marketing and Sales, Project Management, Retirement Communities
HEWI UK Ltd
HEWI are world leaders in the manufacture of bathroom accessibility solutions. Our multi award winning products focus on beautiful, contemporary design coupled with unique functionality. Our aim is to work with our clients to create tailored accessible spaces which blend seamlessly with their overall project requirements.
Architecture, Design, Healthcare Specialist, Property Services, Retirement Communities
The Church, Greystoke Avenue, Sandyford Rd, Newcastle upon Tyne
NE2 1PN, United Kingdom
01661 821427
Jen Bernard Interiors
Jen Bernard Interiors (JBI) is an award-winning interior architectural design studio and recognised specialist in the longevity market. For over 17 years, we have partnered with the UK’s leading IRC operators, shaping later living, healthcare and dementia care environments that balance design excellence with commercial performance. Working across the UK and internationally, we deliver fully integrated, turnkey solutions encompassing interior architectural design, procurement and design consultancy. Our deep sector insight enables us to design with purpose, enhancing wellbeing, operational efficiency and long-term asset value for all stakeholders. Affiliated with the British Institute of Interior Design and aligned with RIBA processes, we collaborate seamlessly with project teams to transform vision into reality. Strategically focused and delivery-led, we consistently bring projects to life on time, on budget and with measurable commercial return.
Architecture, Construction, Design, Project Management, Retirement Communities
Lead Intuition Ltd
Lead Intuition specialises in business automation, artificial intelligence, marketing and CRM solutions. Established in 2017, we have a strong reputation for helping UK later living providers transform their sales and marketing operations. Our core mission is to boost productivity, and drive measurable business growth by implementing intelligent automation and data-driven strategies tailored to each client’s unique needs. We are the official UK partner of ActiveDEMAND, the leading marketing automation platform for Later Living Operators. In addition, we are the exclusive UK partner of LivingMetrics™, a cutting-edge CRM platform specifically designed for Later Living, Assisted Living, Memory Care and Skilled Nursing communities. LivingMetrics™ enables teams to manage enquiries, nurture leads, manage occupancy and enhance resident experiences with a platform configured for their specific requirements. Our services include consultancy, system integration, technology migration, training, and ongoing support. We work closely with clients to centralise business tools, break down data silos, and create seamless, scalable systems that empower teams and deliver real results.
Consultancy, Data Solutions, Marketing and Sales, Retirement Communities, Technology
Nobi
Nobi is the smartest light in the world, focusing on fall detection, fall prevention and fall prediction. It provides peace of mind for seniors and their families, while improving care and communication. With a sophisticated AI-model and cutting-edge technology, it offers safety while meeting the highest design standards. Nobi empowers elderly to live a happy and comfortable life at home. In care facilities, Nobi brings caregivers peace-of-mind by keeping an eye out 24/7. It assures them that when a fall occurs, they can provide immediate help. Nobi eliminates 100% of long lies, crucial as long lie residents have a mortality rate that is 50% higher than fall victims that were helped under 10 minutes. Nobi also supports busy caregivers by taking over administrative tasks, and summarizing important parameters in one easy form. That way, Nobi efficiently supports care professionals and allow them to fully concentrate on their core mission: helping the people to live a happy and comfortable life.
Consultancy, Data Solutions, Health and Wellbeing, Retirement Communities, Technology
Park Grove Design Ltd.
Great interior design has a positive effect on people's quality of life. Park Grove Design has been working to raise standards of design in retirement and care environments for over two decades. We believe in the principles of ‘Inclusive Design’ and design unique and inspirational spaces where there is no need for adaptations due to limited mobility, dexterity or sight. We have no prescriptive style. Instead, we interpret the needs of our clients and the style of the property into effortlessly sophisticated, high-quality interiors. Park Grove produces award-winning interiors: from concept design and procurement through to installation.
Consultancy, Design, Health and Wellbeing, Healthcare Specialist, Retirement Communities
Porters Care
At Porters Care, we are dedicated to proving the value and returns on investment that customers expect when they engage with us. In the ever-evolving healthcare landscape, our technology solutions are not just nice to have; but are necessities. The need to reduce falls and pressure sores among elderly and vulnerable individuals is pressing, and our products provide a transformative, continuous automated remote monitoring solution. By combining innovative technology, advanced monitoring capabilities, and automated alerts, we not only enhance patient well-being but also reduce the burden on healthcare staff. Our solutions have proven real world benefits reducing falls, reducing the burden of manual turns, improving patient care with the potential to generate significant cost savings. Our products are not just a technological innovation, they are a testament to our commitment to providing the highest standard of care for those who need it most.
Advisory, Consultancy, Health and Wellbeing, Retirement Communities, Technology
Pozzoni Architecture Ltd, Woodville House, 2 Woodville Road, Altrincham
WA14 2FH, United Kingdom
0161 928 7848
Pozzoni Architecture Ltd
Pozzoni is an innovative architectural practice, established in 1983. From our offices in Altrincham and Brighton, we deliver projects across the UK. Our award winning designs have given us a breadth of experience across the full range of senior living: retirement villages, assisted living and a recognised expertise in dementia design.
Architecture, Design, Retirement Communities
Saunders Boston Architects
Saunders Boston Architects provide Architectural and Interior Design services from inception to completion, including feasibility studies. Our specialist team is delivering private and publically funded specialist Retirement Living and Care developments from £1m to £50m+. Director Darren Heffer co-chairs the Housing LIN Steering Committee and is an Extra Care Strategy Panel member.
Architecture, Consultancy, Design, Planning, Retirement Communities
Spring
Spring is the largest and most dependable Home-Buyer in the UK, giving home sellers certainty and confidence in the sale of their property. Our customer-centric approach provides an effortless home buying experience for our partners and their customers. Spring takes a unique and bespoke approach to our partnerships – whether acting as a full Part-Exchange provider with seamless end-to-end tailored support, a chain-repair specialist to fix broken property chains, or as a consultant that can advise on funding, customer experience and tailored marketing. Our home-buying solutions do the hard work, so you don't have to, we continue to innovate to that end, reducing the time and effort needed by our partners to implement successful PX, Home-Buying, Chain Repair and Managed Sale Services. Spring actively supports all sizes and types of developers to unlock sales and time-consuming chains, particularly during challenging market conditions. Our guaranteed level of funding provides the ability to complete on transactions quickly, injecting certainty and momentum into sales pipelines.
Advisory, Marketing and Sales, Property Services, Real Estate, Retirement Communities
Symphony Hearing (UK) Limited
Symphony Hearing was established in 2018 by a team of professionals passionate about delivering outstanding, person-centred care. We provide a full range of in-house hearing services, supporting clients in the comfort and familiarity of their own homes. Our services include: Alongside our hearing care services, Symphony Hearing also delivers specialist acoustic support. This includes our advanced room kit systems designed to support people with and without hearing loss, as well as the supply, installation, servicing, and repair of hearing loop systems all fully compliant with British Standards.
• Hearing assessments
• Earwax removal
• Hearing aids and ongoing support
Construction, Health and Wellbeing, Healthcare Specialist, Retirement Communities, Technology
The Care Workers' Charity
The Care Workers’ Charity was first set up to help the UK’s almost 2 million care workers to get through financial crises. We provide crisis grants to care workers, signpost them to support services and work to raise the profile of their vital work. We know this changes lives – every month the people we help tell us how a CWC grant has enabled them to face the future with renewed hope. While financial help can be all that is needed in some cases, we also recognise that many issues faced by individuals working in care cannot be fixed by grants alone. We are working with care workers and care providers to tackle these issues, creating the support structures that people need whilst actively promoting the immense contribution that care workers make to our society.
Health and Wellbeing, Retirement Communities
The Senior Move Partnership
The Senior Move Partnership provides specialist and bespoke support helping people to relocate to a Retirement Living solution. Established in 2012, we've grown to become a trusted and experienced partner in the IRC sector - working with the majority of the UKs leading operators. With over 70 trained, trusted and experienced Senior Move Managers we are able to provide support throughout the UK. We only work in the Retirement Community and Care Home sector - enabling us to focus on what we do best - providing bespoke and reassuring relocation support for Later Living. In addition to providing the physical and emotional support to the older person during a move - we also work closely with the Retirement Community to ensure any barriers to the move are addressed and that sales and rentals proceed. From practical downsizing, 3D floors plans, Utility switch and online change of address support, arranging the Removal service, liaising with auctioneers and clearance companies, to unpacking and creating the new home on move day - we ensure that the older home mover has the support they need to make their move happen.
Health and Wellbeing, Marketing and Sales, People Services, Property Services, Retirement Communities
Virtual Viewing
Virtual Viewing supplies a range of sales and marketing services from CGIs and fly-throughs to drone flights and off-plan apartment finder apps. Their unique MiHub platform also allows for quick and easy creation of digital home user guides, digital O and Ms, and data dashboards helping its clients manage and maintain their developments effectively and efficiently. Virtual Viewing also supplies community engagement apps helping its client create and foster successful communities across their sites
Marketing and Sales, People Services, Property Services, Retirement Communities, Technology
Whiteley Consulting Ltd
With now 27 customers in the sector, Whiteley Consulting is considered sector leading in helping those who wish to achieve a leading and valuable retirement living strategy and in executing it. We are here for those developer/operators and/or investors: - The UK RC sector is experiencing much change and Whiteley Consulting is at the leading edge (in its areas) of helping you make sense of it; including considering the latest thinking in the mature overseas markets.
• who truly wish to understand all aspects of the event fee/DMF business model and its role in building a valuable and compelling proposition
• seek guidance in moving from the headline proposition and into the detailed operating implications
• understanding a possible valuation of your proposition
• shareholders who wish to assure their investment and understand their entry & exit options
• looking to understand the impact of different tenure choices
• seeking bank or equity funding search or support
• those requiring investor level modelling appraisals and presentations
• seeking a steer regarding the structures, accounting/tax, reporting, leases, and the overall UK environment associated with the sector.
Advisory, Consultancy, Real Estate, Retirement Communities