What Next? 2020: Transforming the Customer Relationship

Wednesday, 1 July, 2020 - 09:30

IET London: Savoy Place, 2 Savoy Place, London, WC2R 0BL

Conference

Please read for conference update

Event update: As we continue to face the COVID-19 pandemic, the Retirement Community sector finds itself playing a crucial role, doing everything possible to continue to support and protect the people in our care and it is right that this should be our members’ priority.

After much consideration and in consultation with our Steering Group, ARCO has decided not to proceed with What Next? 2020 on 1 July as planned. We believe we can best support the sector by focusing on the current situation, facilitating the dialogue and priorities that emerge from the coronavirus crisis before renewing our What Next? conference in 2021. ARCO will however be continuing to provide though-leadership and support to the sector across a number of platforms in the coming months, so be sure to keep your eyes on our website for upcoming announcements.

We are in the process of contacting all ticket holders to offer full refunds or the option to transfer tickets to the 2021 event. Please contact events@arcouk.org if you have any questions regarding the event. Thank for your understanding and support at this time.