Monday, 15 September, 2025 - 10:00
Online Event
Sector Event
Join CTSI's free webinar on Consumer Vulnerability
Businesses have a responsibility to identify vulnerable consumers and understand how to help them access products and services, make informed decisions and choices and evaluate the information they provide.
This free webinar will help businesses understand consumer vulnerability and how to ensure consumers get the best outcomes.
About this webinar
This course will cover:
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consumer vulnerability and the diverse nature of consumers, neurodiversity, age, gender
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the current landscape and consumer issues
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how to provide Inclusive services, to include communication, language and plain English
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managing expectations and complaint
When:
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Monday 15 September
Time:
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10am - 11:30am
Location:
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Online
How to register:
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To book your place, visit https://lnkd.in/gjHfjh5R